Everyone's got a chatbot now. Great. But most are awful, looping you in circles, scripted answers, spitting out "let me connect you to a human" if even that. AI or fancy FAQ?

A good chatbot should understand what you're asking, pull from real data, and give useful answers.

Chatbots aren't a box-ticking exercise. At RET, we build ones that genuinely help. If yours is driving customers mad, let's chat 😉

#Chatbots #AI #CustomerService #BusinessTech #SME #RedEagleTech #UXDesign

"How much will this cost?" "It depends." That answer has killed more software projects than bad code has.

Hourly billing = the longer it takes, the more you pay. We do fixed-price, agreed upfront. If we underestimate, we absorb it. Want to swap features halfway through? Same budget, different priorities.

This sets us apart from hourly billers / those with shiny low prices who deliver insecure, unscalable code.

#Agile #SoftwareEngineering #ProjectManagement #AgencyLife #SME #RedEagleTech

Off-the-shelf software forcing you to work around its limitations? We build software that works around you. Bespoke software development, fixed prices, no surprises, no obligations: https://zurl.co/NOOEQ

Nothing kills a Shopify brand faster than "out of stock" emails. 🚩 MeldEagle syncs your inventory with suppliers 24/7. When they sell out, you stop selling automatically. No manual fixes, no overselling, just happy customers. Try it: https://zurl.co/bRiYX #Shopify #Automation

That spreadsheet your team has been 'making work' for three years? It's probably costing more than you think.

Most SMEs have 10+ software tools. Fewer than half actually talk to each other. The rest create manual work: re-entering data, chasing discrepancies, building workarounds.

Common problem. Rarely noticed. Very solvable.

Map your tech stack. List every tool. Ask: "Could two become one?"
If you're not sure, let's chat😀

Get your free IT Budget template here! Are you planning your 2026 tech budget for the UK? Here’s a practical guide to help you prioritise spending. What it covers:

-Cybersecurity + what to budget for

-Cloud costs/FinOps (and where waste usually hides)

-AI & automation (including the “AI tax” in licences)

-A simple Priority 1/2/3 framework + a free budget template

https://redeagle.tech/blog/what-should-be-in-your-2026-tech-budget

#UKBusiness #ITStrategy #CyberSecurity #CloudComputing #AI
https://redeagle.tech/blog/what-should-be-in-your-2026-tech-budget