Consumers don’t trust AI customer service yet

https://fed.brid.gy/r/https://nerds.xyz/2026/02/consumers-dont-trust-ai-customer-service-yet/

AI chat tổng đài đang gặp khó khi xử lý tình huống thực tế phức tạp: khách hàng bức xúc, yêu cầu đa bước, chuyển tiếp vòng lặp khiến trải nghiệm kém. Nhiều hệ thống lớn như Twilio, Amazon Connect chưa đáp ứng tốt mà cần phát triển dài hạn. Một số nền tảng mới như Giga thể hiện tốt hơn với hội thoại đa chiều, nhưng vẫn thua ở giọng lạ hoặc cảm xúc mạnh. Cần giải pháp nhanh, hiệu quả cho logistics và dịch vụ khách hàng quy mô lớn. #AICustomerService #DichVuKhachHang #LogisticsTech #AIvoice #TuDong

POSCO has launched 'My POSCO', a unified digital platform offering streamlined product ordering, real-time tracking, and AI-powered support for corporate clients.
#YonhapInfomax #POSCO #MyPOSCO #DigitalTransformation #SteelIndustry #AICustomerService #Economics #FinancialMarkets #Banking #Securities #Bonds #StockMarket
https://en.infomaxai.com/news/articleView.html?idxno=97202

Kakao Corp. has officially launched 'Kanana Consultation Manager,' an AI-powered chat service for KakaoTalk Channel, enabling businesses to automate and streamline customer interactions with enhanced accuracy and convenience.
#YonhapInfomax #KakaoCorp #KananaConsultationManager #AICustomerService #KakaoTalkChannel #SmallBusinessSupport #Economics #FinancialMarkets #Banking #Securities #Bonds #StockMarket
https://en.infomaxai.com/news/articleView.html?idxno=83393

Will AI agents take over customer support?
Explore the strengths, limits, and real-world roles AI plays alongside human reps — no hype, just honest insight.
Read more:
#aimartz #aimartz.com #AICustomerService #Chatbots #BusinessTech

https://aimartz.com/blog/can-ai-replace-customer-service-agents/

WhatsApp Business: Voice, AI, & Smart Shopping Revolutionize Enterprise Communication https://aiorbit.app/whatsapp-business-voice-ai-smart-shopping-revolutionize-enterprise-communication/ #WhatsAppBusiness
#AICustomerService
#BusinessCommunication
#DigitalTransformation

#Wish #WishCom #malware #AI #AICustomerService #ExGoogleENG #infosec background

#TLDR : It's a fscking #malware cite

Note to #Fortune100 #infosec :

Put out a memo about this company wide to NOT order ANYTHING from them. Period. Else face immediate firing by HR.

https://en.wikipedia.org/wiki/Wish_(company)

Explore the future of customer service in Somalia with Eurosom's AI ChatGPT4-Turbo. Enhance your customer interaction with smart AI technology right here in Mogadishu. #AICustomerService #ChatGPT4Turbo #Mogadishu #Innovation #CloudTechnology