For $REASONS, I wanted to buy something locally. Looking online, I ended up finding it in stock at #Visions, so I bought it there and paid online, and chose the pick up option. Because they do "free" shipping, if you pick up you get a gift card for a few bucks as a discount.
But that gift card expires in, like, a month, so I had $35 burning a hole in my pocket. I went back there today to spend it on a MicroSD card that would just about use the whole amount.
And boy, was it difficult to get them to complete the sale without giving them my name, address, and all the rest. Eventually prevailed, but ... I haven't seen this level of aggressive info collection on walk-in customers since Radio Shack was still a (real) thing.
Do brick-and-mortar retailers not realize just how off-putting this sort of thing is?
#retail #retailer #BrickAndMortar #online #shopping #privacy #data #DataCollection #FreeShipping #GiftCard