Could AI start handling more than just recommendations—maybe entire workflows? Agentic AI might be the big disruptor everyone’s whispering about. We’ll dig into where it could lead (and what pitfalls lie ahead) in our next #CRMKonvo!
LI: https://zurl.co/GH2aV
FB: https://zurl.co/ASalw
YT: https://zurl.co/RPQDC
#CRMKonvo
Is seat-based pricing on the verge of extinction? With automation eliminating routine tasks, the old “per-user” model might be running out of steam. In our #CRMKonvo, we’ll debate how pricing could evolve—outcome-based, consumption-based, or something totally new?
LI: https://zurl.co/GH2aV
FB: https://zurl.co/ASalw
YT: https://zurl.co/RPQDC
AI is everywhere—some say it’s the future, others say it’s just trendy buzz. And let’s not forget all those “industry-specific” solutions. In our upcoming #CRMKonvo, we’re asking whether AI and vertical hype really drive value or just feed the marketing machine.
LI: https://zurl.co/GH2aV
FB: https://zurl.co/ASalw
YT: https://zurl.co/RPQDC
We’re spotlighting the people who matter most: your customers. In our #CRMKonvo, we’ll be sharing unfiltered insights on what they truly need from their CRM—less fluff, more problem-solving. Join us as we dig into the real challenges and real wins from those on the front lines.
LI: https://zurl.co/GH2aV
FB: https://zurl.co/ASalw
YT: https://zurl.co/RPQDC
Is #genAI the best thing since sliced bread? Or will it see its #Metaverse moment, lacking evidence for high value use cases?
The answer in our #CRMKonvo.
Hint: These scenarios might be kept guarded by the #customers!
More good points were made
What are the 5 biggest mistakes that #EnSW #customers are making?
And what are the 5 biggest mistakes that #vendors are making?
Great questions and even better answers!
What a great #CRMKonvo with Joshua Greenbaum
How importance is governance as a a security network for companies that work with #nocode and #lowcode development environments? Can #AI govern the chaos?
Andie Dovgan of #creatio has a clear point of view in this interesting #CRMKonvo https://zurl.co/2ES0
Is there a difference between #customerexperience and #customerengagement? Why? Which role does the employee play? Is #AI the panacea? What is the @SAP take? Ritu Bhargava made many a good point in an engaging #CRMKonvo
Ray Wang is talking #EthicalAI: Tackling bias and data privacy head-on. #EthicalAI #DataSecurity
What is the right ethics to use? is my truth your bias?
Get the scoop in this #CRMKonvo
Do #lowcode and #nocode democratize development or dod they open the door to anarchy?
Andie Dovgan of Creatio expresses a clear view in this #CRMKonvo
Why is @SAP different when it comes to #industrycloud? And why is industry cloud the future of #CRM? We covered a broad spectrum of topics and Ritu Bhargava made a many good point.
An engaging #CRMKonvo
Is there a difference between #customerexperience and #customerengagement? And why? Why is @SAP different when it comes to #industrycloud? We covered a broad spectrum of topics and Ritu Bhargava made a many good point in an engaging #CRMKonvo
How importance is governance as a a security network for companies that work with #nocode and #lowcode development environments? Can #AI govern the chaos?
Andie Dovgan of #creatio has a clear point of view in this interesting #CRMKonvo https://zurl.co/2ES0
Call deflection and containment not the right KPIs when it comes to making a #contactcenter successful (and customers happy)?
Why?
Merijn te Booij of @genesys explains and lets out a lot of secrets about the impact of #EX on #CX in this #CRMKonvo.
Is there a difference between #customerexperience and #customerengagement? Why? Which role does the employee play? Is #AI the panacea? What is the @SAP take? Ritu Bhargava made many a good point in an engaging #CRMKonvo
Ray Wang is talking #EthicalAI: Tackling bias and data privacy head-on. #EthicalAI #DataSecurity
What is the right ethics to use? is my truth your bias?
Get the scoop in this #CRMKonvo
Call deflection and containment not the right KPIs when it comes to making a #contactcenter successful (and customers happy)?
Why?
Merijn te Booij of @genesys explains and lets out a lot of secrets about the impact of #EX on #CX in this #CRMKonvo.
Do #lowcode and #nocode democratize development or dod they open the door to anarchy?
Andie Dovgan of Creatio expresses a clear view in this #CRMKonvo
Why is @SAP different when it comes to #industrycloud? And why is industry cloud the future of #CRM? We covered a broad spectrum of topics and Ritu Bhargava made a many good point.
An engaging #CRMKonvo
Is #employeeexperience important for #customerexperience - what can (and should) companies do to support #callcenter agents to generate positive experiences?
Ginger Conlon gives some very good answers to these (and more) questions during our #CRMKonvo
Client Info
Server: https://mastodon.social
Version: 2025.04
Repository: https://github.com/cyevgeniy/lmst