I'm pissed off and disappointed.
I just received a #telemarketing phone call on behalf of the Canadian National Institute for the Blind, #soliciting #donations.
It sounded pretty human-ish -- I believe it was using actual recorded sentences of a human being - but they were edited/glued-together in a slightly unnatural way. I believe it was an #IVR system.
So in the middle of one of its speeches, I interrupted with "You're actually a #recorded announcement, aren't you?"
And it replied with some meaningless interjection followed by "No, I'm a real live #agent". And it wasn't. It definitely wasn't. I tested it further and it immediately failed, giving nonsensical replies and then suddenly switching to a "thank you for completing..." (which I hadn't) announcement and disconnecting.
Legitimate #charities shouldn't be employing telemarketing #robots which lie and claim to be #humans. Full stop.
#Shame on the CNIB.












