Cape Town and Accra top passenger satisfaction for informal transport, but the real takeaway is that fair labor practices lift service quality.
via xitter @uptuks
#informaltransport #populartransport #publictransit #publictransport #research #TransportationJustice #Accra #Ghana #CapeTown #SouthAfrica #Freetown #SierraLeone #Kumasi #Ghana #Maputo #Mozambique #TrufiAssociation