Teams can address 1OI by setting up targeted research or training sessions to fill these knowledge gaps. Second-order Ignorance (2OI) concerns the things we don’t know—the unknown unknowns—the surprises that catch us off guard.
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#PromotingDiversePerspectives #FourthOrderIgnorance #OrderIgnorance #PowerfulLens #InformedDecisions #IdentifiedGaps #RegularRetrospectives #OpenDiscussions #ProactiveManagement #TargetedResearch








