The problem with Mozilla is that the leadership is still not listening to the community and prioritizing irrelevant aspects of its products.
Firefox, a flagship Mozilla's product, could be a strong competitor to Chrome, Edge and other browsers if Mozilla would start taking care of what people think and what features they expect. Adding AI, without previously seeking the opinion of the community (it could be done even by simple poll), is a good example of it.
Nowadays, almost all browsers are adding AI chatbots or try to be "agentic browsers", which actually is more fancy name for data mining than offering convenience and security.
Mozilla, which could present alternative direction, is jumping on this ship, making community to be upset about it. Even if Mozilla would like to add AI features, it could do it more properly by making it as opt-out by default and informing the user about possibility to turn on such a feature.
Instead of pushing AI and trying to change itself into a company offering another AI browser, Mozilla should better allocate resources into development of Gecko or Servo (the latter seems to be soon supported by Huawei which wants to use it for its Huawei Browser). This would improve performance of Firefox and make the browser to be better for users.
I remember times when Firefox was great browser with good performance and focus on privacy. It represented a clear mission and vision of the Internet. I know that Mozilla is facing many issues, which also affect it financially, but the organization needs to work more with the community and to find its place among others.
I'm not going to recommend other browser in this post because it's not the point of it, but Mozilla lacks ideas on how to position itself. This would be a big problem sooner than later as organizations that don't know how to position themselves are always moving to a path of decline.
Mozilla still has some time to work on it, but the clock is ticking.
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