The Transformative Impact of Generative AI on Customer Service #AIRevolution

Hashtags: #chatGPT #AIinCustomerService #TransformingCustomerExperience Summary: The content discusses the different stages of incorporating artificial intelligence (AI) into customer care. At stage 3, AI is able to resolve complex customer queries and interact with customers in a human-like manner. This improves the customer experience. At stage 4, AI can proactively solve problems and offer…

https://webappia.com/the-transformative-impact-of-generative-ai-on-customer-service-airevolution/