Es gibt ja wenig, was so furchtbar ist wie das Mobile-UI von #Zammad.
#Zammad
Zammad is evolving — and setting a bold course for the future.
In this interview, Product Owner Gerrit Daute offers an inside look at the key technical choices shaping Zammad’s next chapter. He shares his perspectives on AI, explains how openness at Zammad goes far beyond open source, and reflects on the responsibility that comes with innovation.
Discover where the product is headed next: https://zammad.com/en/blog/ai-strategy-for-zammad-helpdesk
🔐 One login to rule them all.
The more tools a company uses, the more passwords employees juggle. Over 65% reuse passwords, creating serious security risks.
That’s why Single Sign-On is essential for modern teams. And with the latest Zammad 6.5 release, it’s now even more powerful: 🎉 OpenID Connect is officially supported!
We’ve created a practical blog post on what #SSO is, how it works in Zammad, and how to set it up:
👉 https://zammad.com/en/blog/secure-yor-helpdesk-with-single-sign-on
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide will ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=ReviveOldPost #opensource #customersupportplatform #letsencrypt #selfhosted #certbot #elasticsearch #selfhosting
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide will ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=ReviveOldPost #opensource #elasticsearch #selfhosting #selfhosted #certbot #letsencrypt #customersupportplatform
How to Install #Zammad on #AlmaLinux VPS This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide will walk you through installing Zammad step by step.
What is Zammad?
Zammad is an open-source helpdesk and customer support ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=ReviveOldPost #letsencrypt
#Zammad 6.5 Released
Incl. Securityfixes
Zammad is a free helpdesk or helpdesk Issue tracking system. It offers the connection of various channels such as e-mail, chat, telephone, Twitter or Facebook. Zammad is developed in the programming language Ruby and JavaScript.
Took me some sweet time, finally finished video 2 of my how to Zammad series.
Todays topics:
Text modules, Ticket Macros, Ticket Checklists and Ticket Templates in Zammad
@sn0n @zammad_hq my recommendation for all things ticket system: #zammad
Wir stellen vor: Zammad, das Ticketsystem
Bearbeitet eure Kommunikation übersichtlich und effizient. Wir möchten euch heute ein Team Tool vorstellen, das wir selbst täglich intensiv nutzen, und das uns und vielen KundInnen die Arbeit enorm erleichtert: Das Ticketsystem Zammad. Bearbeitet ihr als Team oder Gremium viele E-Mails und andere Nachrichten? Dann können wir euch die Open-Sourde-Anwendung Zammad ans Herz legen, die wir bei verdigado für euch betreiben: Wartungen, Updates, Backups – wir kümmern uns um alles. […]
@netzwerkgoettin Moin!
Meine Woche ist Picke-packe-voll.
#zammad Migration auf anderen Host samt Migration, Wissenstransfer #kubernetes , OnCall an zwei Tagen, und einiges an Meetings. (1/2)
@linuxsolutions I believe you forgot a really important one here: @zammad_hq - initiated + developed by one of the original OTRS founders who also took care of maintaining the OTRS fork Znuny after OTRS went closed source.
Unsere #zammad - Installationsanleitung wurde um die Integration in #Nextcloud erweitert.
#Zammad #Security Release 6.4.1
Upgrade your Zammad
#adminlife #opensource #security
Big thanks to the 200+ Zammad enthusiasts who joined our Release Webinar last Friday! 🙌
We loved sharing all the new features and improvements with you.
Missed the live session? We’ve got you covered! 📹 Our sys admin Marcel has created a YouTube video that captures all the highlights of Zammad 6.4. Catch up on what’s new right here: https://www.youtube.com/watch?v=t2_Uzkjj_eE
Gerade ein Upgrade für unser nicht mehr wegzudenkendes #Zammad-#Ticketsystem auf das neue Release 6.4 gefahren. Bin auf den Praxistest mit den neuen Features gespannt:
1. ✅ Checklisten: Aufgabenmanagement direkt im Support-Workflow
2. ⌨️ Neue Tastenkürzel für eine Browser-übergreifende Nutzung
3. 🔄 Abonnements gebündelt verwalten mit Makros, Triggern oder Automatisierung
4. Saubere MFA-Konfiguration für reine LDAP-Setups
Danke an @zammad_hq für die Bereitstellung der freien Community-Edition
🚀 Ready to discover what’s new in Zammad 6.4?
Join our upcoming release webinar and get a firsthand look at our latest feature drop! We'll dive into updates that help streamline your workflows, improve collaboration, and bring your customer service to the next level.
🔗 Register now:
🇩🇪 https://app.livestorm.co/zammad/release-webinar-vorstellung-von-zammad-64?type=detailed
🇺🇸 https://app.livestorm.co/zammad/release-webinar-introduction-to-zammad-64?type=detailed
Get ready to see Zammad 6.4 in action – we’ll see you there!
Zammad 6.4 is here! And this feature drop brings a fresh set of tools to enhance your support experience:
✅ Checklists – Stay organized and on top of tasks with built-in checklists.
⌨️ Keyboard Shortcuts – Work faster with intuitive shortcuts across all browsers.
🔔 Multi-Ticket Subscribe/Unsubscribe – Take control of notifications by managing multiple tickets at once.
Curious to learn more? See all the details in our release notes: https://zammad.com/en/releases/6-4
#zammad 6.4 released
Zammad ist ein Open-Source-Ticketsystem und Helpdesk-Software, die Unternehmen hilft, Kundenanfragen effizient zu verwalten. Es wurde entwickelt, um die Kommunikation zwischen Kunden und Support-Teams zu organisieren und zu optimieren
🎉 Big News: Zammad 6.4 is just around the corner 🎉
One of the highlights? A new set of keyboard shortcuts that work flawlessly across all browsers and operating systems!
Whether you're managing tickets, performing quick actions, or editing messages, these new shortcuts are designed to boost your efficiency. 🚀
Stay tuned—Zammad 6.4 is on the way! 🔜
Client Info
Server: https://mastodon.social
Version: 2025.04
Repository: https://github.com/cyevgeniy/lmst