I booked an international flight yesterday for work through Concur for $3000 that was, admittedly, aiming a bit high (what, I like Delta!)
Management balked so I proceeded to spend two hours off and on today fighting Concur to try and book something for under $1900, only for opaque errors to block my ability to do it myself.
So I called corporate travel support and after almost an hour and a half on the phone not even THEY could get under $2400. This was while Concur was showing on my end a couple of flight options for $1880, that the travel agent couldn't book either.
I hung up the phone and went directly to delta.com and in five minutes I managed to book the exact same flight I had originally booked but for just $1670.
What even is going on in the world of corporate travel planning? It's absolute madness!
I'm already preparing myself for a slap on the wrist for not booking the flight through Concur 🫠
#businesstravel #concur