They only sent this to me once I demanded that they explain themselves in writing, BTW. They tried to just straight up lie to me over the phone and claim that it had always been their policy to force people to unmask. They carefully avoid doing so in this letter. I would like to fucking know who changed this policy, when it changed, and why it changed. Because I was trying to fucking deposit my money in my account when I was denied service, so they can't exactly pretend I was going to rob the bank, hidden by my COVID mask. Yet that's exactly what this letter implies. It's just completely disgusting, #eugenicist bullshit. Just like the #eugenics doctors who forcibly sterilized thousands of Americans over the decades, these eugenicists will also likely face no meaningful consequences for their actions.