#incidentmanagement

craque sprung 🏳️‍🌈dtauvdiodr@c.im
2025-05-28

"If you focus too narrowly on preventing the specific details of the last incident, you’ll fail to identify the more general patterns that will enable your future incidents."

Great blog post from @norootcause

surfingcomplexity.blog/2025/05

#SRE #IncidentManagement #Resilience #Reliability

Dissent Doe :cupofcoffee:PogoWasRight@infosec.exchange
2025-05-24

B.C. health authority faces class-action lawsuit over 2009 data breach

databreaches.net/2025/05/24/b-

Let's see... they didn't prevent breaches, they didn't detect breaches on their own, and they didn't notify 20,000 employees timely or provide any mitigation services timely or at all.

But can plaintiffs prevail?

#databreach #infosec #cybersecurity #incidentmanagement #litigation

@privacylawyer

2025-04-04

Just blogged: The Opiates of Root Cause and Counterfactual Reasoning

wheeler.kiwi.nz/journal/root-c

#Incidents #IncidentManagement #SystemsThinking

2025-03-13

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craque sprung 🏳️‍🌈dtauvdiodr@c.im
2025-01-31

I am very happy because my DevEx team at work is becoming a lot more official and getting a lot of attention. Which means we may be able to officially make it a real team and the three of us can be 100% on it. So we're creating a new wiki space and top-level jira project and all that.

But sad, too, because I am moving resilience and incident documentation out of SRE and into our space. Because I am more concerned about seeing the work get done than I am about what team should own it.

So I'm satisfied that incident program management fell into DevEx. There are also no other SREs but me (out of like 12) that like dealing with incident management anyway.

My boss said that after what I did with the retro, he is completely comfortable having me oversee the improvement of our incident management.

Seems like I am becoming adept at fixing fucked on-call rotations!

#SRE #IncidentManagement

2025-01-30

(sorry, job posting only in German, but still maybe interesting for some)

SEC Consult sucht einen Teamleiter und Incident Manager in Deutschland:

sec-consult.com/de/karriere/de

#getfedihired #jobalert #jobsearch #hiring #dfir #IncidentManagement #teamleiter

Dissent Doe :cupofcoffee:PogoWasRight@infosec.exchange
2025-01-10

Lexington School District Four in SC reported that 15,894 residents were affected by the PowerSchool breach. The state reached out to districts on Jan. 8 to tell them what was known at that time.

The district filed this with the state today: consumer.sc.gov/sites/consumer

It appears to be a copy of what they have sent out to residents as a preliminary notification.

If memory serves, PowerSchool had told districts they would be giving them something for communications by the evening of the 8th. Did they ever do that? Or are the four bullets in the district's notification what #PowerSchool gave districts to use?

@douglevin @brett @funnymonkey

#databreach #incidentmanagement #EduSec

Dissent Doe :cupofcoffee:PogoWasRight@infosec.exchange
2024-12-19

From the Better-Late-Than-Never Department:

"Washington County is preparing to implement a new policy on how to respond to future cybersecurity attacks after a ransomware strike crippled the county government for more than two weeks earlier this year.

County solicitor Gary Sweat is asking the commissioners to consider approving a “business continuity and disaster contingency” plan that would have a protocol for county workers and its IT department to follow in the event of another cyber emergency."

As a reminder, they paid $350k ransom to ransomware gang to get decryptor key.

observer-reporter.com/news/loc

#databreach #ransomware #govsec #riskassessment #disasterplan #IncidentManagement #cybersecurity

Noble Shiftnobleshift
2024-12-19

Most holiday movies that involve Santa in some way exist due to poor SOP, Opsec, and Incident & Response Management.

Dissent Doe :cupofcoffee:PogoWasRight@infosec.exchange
2024-12-17

OK, a huge thumbs up to Byte Federal for their breach notification letter. They frankly admit where they screwed up and what happened. I wish more notifications were as clear and straightforward as this one.

databreaches.net/2024/12/17/a-

#databreach #transparency #disclosure #IncidentManagement #IncidentReporting #infosec

CRMunozcrmunoz
2024-12-10

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2024-12-10

Sentinel Tip - Configure Incident Settings: Customize incident settings to align with your organization's response protocols. This ensures that incidents are managed according to your specific needs. #IncidentManagement #Customization #Security

Niel Harpernoaharper
2024-12-05

Ransomware has “changed the game” of cyber insurance - From Ransomware-as-a-Service (RaaS) to the various attack vectors to avalanche of ransomware variants, the industry and practitioners are struggling to keep up bit.ly/3ZCPsfh

Caju Pereiracajupereira
2024-11-05

Just released Week 4 of my Series!
Go check it out and learn about the foundations of within and teams

jpereira.me/week-4-incident-ma

2024-10-31

Watching the live stream of the NZ Aratere ferry grounding from June. Some fascinating stuff here already! stuff.co.nz/nz-news/360470589/
#IncidentManagement #Resilience #Engineering

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