Just got off the phone with #811 to book my 2025 #Alberta #covid and #flu #vaccinations.
Holey moley what a nightmare. TBC, the 811 agent was FAB once I got through. β€οΈ
But, 811 has ~57 seconds worth of messages prior to being able to make ANY selections.
Currently it is x3 for booking a covid vaccination.
THEN, once in x3, you need to select x2 for booking (as x1 is 'for information about covid').
A lovely intercept comes on to explain 'higher than usual call volumes' (you know, what every phone system ever has said pretty much for the last decadeπ) AND THEN sends you to on-hold music β¦ only to most-likely have ANOTHER message intercept to let you know they're too busy and "goodbye." π³π‘
Fastest redial and menu selections I could manage was every 2 minutes. Took 1 hour of redialling like this to get to the actual on-hold #queue, and was then another hour on-hold.
If using a cellphone, make sure you have a powerbank/charger handy! π¬
#abhealth
#abpoli
#yeg
#yyc
#yqf
#yqu
#ymm
#medhat