Flipboard Community Support

Here to help!

Flipboard Community SupportFlipboardCS@flipboard.social
2025-04-24

@mklopez @Flipboard Thanks, Miguel! I just got back to your ticket.

Flipboard Community SupportFlipboardCS@flipboard.social
2025-03-21

@BeAware Hello! I saw your message. I did something on our end that should remove the additional invite ask. Let me know if you get in ok.

Flipboard Community SupportFlipboardCS@flipboard.social
2025-03-18

@mklopez @Flipboard Hi Miguel, is this issue still happening? If so, could you please DM an example to me?

Flipboard Community SupportFlipboardCS@flipboard.social
2025-03-10

@fedistu @surf Yes! But first, we’ll need to update your waitlist email on our end for the app to appear for you. Please reach out to us at support@surf.social so we can gather a few more details.

Flipboard Community SupportFlipboardCS@flipboard.social
2025-02-18

@sam @FlipboardCS Hi Sam, thanks for reaching out! At this time, Surf Social doesn’t support Misskey. However, we’ve received multiple requests and are actively looking into it. Stay tuned!

Flipboard Community SupportFlipboardCS@flipboard.social
2025-02-14

@Flipboard @surf @mike @Sarahp Hi Sarah, I’m Todd from the support team. Appreciate you mentioning Mac support—it prompted a discussion again today. While we don’t have full Mac support in the beta yet, we do plan to improve it. For now, just make sure your default browser is set to Safari (rather than Chrome or Firefox), as we rely on Safari to prompt users to log in. Let us know if you need any help with anything else!

Flipboard Community SupportFlipboardCS@flipboard.social
2025-02-10

@bocops @surf Thanks for this feedback, and for testing. We are aware of this issue and the newest beta should have some changes that should help. But if it keeps happening, send us a support note in Surf's Settings so we can get some additional details.

Flipboard Community SupportFlipboardCS@flipboard.social
2025-01-31

@mklopez @Flipboard
Hi Miguel, this is Maria. We spoke on the support channel earlier. This has been resolved now. Thanks again for flagging it!

Flipboard Community SupportFlipboardCS@flipboard.social
2025-01-31

@oli It's my bad for being confused on the ticket. Glad we connected again. I wrote back on the support ticket, mind if we continue there?

Flipboard Community SupportFlipboardCS@flipboard.social
2025-01-31

@oli Hey, thanks for reaching out! While we don’t currently support GoToSocial, it’s something we’re looking into as we continue learning in our early beta. Your message helped bring it to our attention, so we really appreciate the feedback! Also, I realize my mention of Pixelfed may have caused some confusion—sorry about that. Let us know if we can assist with onboarding a supported account.

Flipboard Community SupportFlipboardCS@flipboard.social
2025-01-09

@mklopez @Flipboard Thanks for letting us know! We’re aware of the issue and our team is working on it. I’ll update your support ticket so we can continue there. 😊

Flipboard Community SupportFlipboardCS@flipboard.social
2024-11-22

@Sythelux Thanks for reaching out. We are working on some new features that should better help with this problem in the future. In the meantime, using show less for topics related to football will start to move it out of your feed, even if not immediately.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-11-13

@janettespeyer @flipboard@threads.net @Flipboard Hey Janette, sorry that is happening. We are looking into it.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-10-30

@EikeLeidgens Thanks for reaching out. Its possible that no one on your server was following them yet? But once you follow them, you should see posts going forward. Feel free to private message if the issue continues.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-09-26

@graeme @Flipboard Hi Graeme, I just sent a password reset to the associated account email. Please check your spam folder in case it's not in your inbox. Let me know if you did not receive it.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-08-21

@mhaustria Hi Markus, I double-checked, and it looks like someone from support has responded and has a ticket opened with our engineers.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-08-20

@compthink Hi Mark. I'll send you a private message to get more details.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-08-15

@mike @pundir I'm sending you a private message, Amit.

Flipboard Community SupportFlipboardCS@flipboard.social
2024-08-14

@mike @martin Hi Martin, I'll contact you privately for additional information.

Flipboard Community Support boosted:
2024-08-13

Here’s a lot more detail on what we shipped today:

about.flipboard.com/fediverse/

Client Info

Server: https://mastodon.social
Version: 2025.04
Repository: https://github.com/cyevgeniy/lmst