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RE: https://mastodon.social/@_elena/115643743121033327

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@afif we are as disappointed as you that we're not currently able to send out our merch more broadly! The issue is that we'd need to do paperwork (and incur costs) for every location we need to ship to, as well as finding ways to keep the delivery costs suitable in each region. We're based in Europe, and that's why at the moment we (mostly) ship within Europe.

We're happy to be in good company with other non-profits we admire, to work with WE AID to accept donations. https://blog.joinmastodon.org/2025/11/mastodon-joins-forces-with-we-aid/

@pablo we would love to be able to ship worldwide, but it gets complicated and expensive. We are limited to the countries listed in our posts, sorry 😔 @Gargron

@thisisnoy unfortunately, we're only able to ship within the EU, or to Switzerland, Norway, the UK and US at this time. We're sorry about that! /cc @Gargron

@farshidhakimy @ErikUden no, we just have not had it in stock yet 😂 nothing to do with customer data! 😬

@energisch_ this is our goal too! 😃

@ErikUden you did not get the autumn mug. You will have to come back for that. 🍂

@schokopflaster @dentaku the autumn mugs are on their way to the warehouse, so yes, they will be in stock (technically they have not yet been in stock!)

@Peace unfortunately we are not shipping to Canada at this time, so this may be why the site shows as sold out in your case. We're not able to say when we might be able to ship there directly, sorry.

@mr_banana there should be an email with a link to track

@daniel the autumn design mugs have not arrived in the warehouse yet - so, yes, they will be coming into stock at some point 🚛

@energisch_ these are not generated from a cutting pattern design on our side, and we would have to find out if that is something that the supplier can help us with. Thanks for the idea; no promises, but we can see whether it might be possible.

@willi thanks for the feedback, that's an interesting idea! We might consider that for a future design.

@dentaku we have more stickers on the way, check back in a few days 🤞🏻

@me stickers are coming back!

Announcing our Winter 2025 merch drop! Select from our new, smaller #plushtodon in two fresh colours; new mug designs to complete your set; or some sticker sheets (more of these, coming soon). All proceeds go towards supporting the project.

Accepting orders from the EU, Switzerland, Norway, UK, and the US. #merchtodon

https://shop.joinmastodon.org/collections/winter-2025-drop

@frog_reborn @russ_am oops! Thank you. Fixed the alt text!