FlowChainSensei

I'm Bob Marshall, a business culture change veteran with 50+ years of experience. I've created innovative approaches such as FlowChain, Prod•gnosis, Organisational Psychotherapy and Quintessence, as well as the Antimatter Principle. I pioneered "European" Agile back in 1994. I'm passionate about sharing new ideas in software development and consider myself an Ideas Artist. My work is well documented in books such as Product Aikido, Hearts over Diamonds, Memeology and Quintessence. Also, my blog.

FlowChainSenseiflowchainsenseisocial
2025-05-05

More Dukkha
A follow-up exploration of suffering and its cessation in organisational life

In a previous post, I explored the Buddhist concept of dukkha and how it manifests in organisations. Today, I'd like to delve deeper into this rich concept and its implications for our working lives. In this exploration, I'll draw connections between Buddhist wisdom on dukkha and the practical Folks Matter framework about which I've been posting recently…

flowchainsensei.wordpress.com/

FlowChainSenseiflowchainsenseisocial
2025-05-05

The Ultimate "Folks That Matter™" Organisation

As detailed in my work with "Quintessence," the ideal people-oriented organisation operates according to these key memes or collective beliefs:

Core Philosophy Needs-Centred: The organisation defines success as meeting all the needs of all the Folks That Matter™, not just shareholders or executives.

Nonviolence: Rejects fear, obligation, guilt and shame (FOGS) as motivators,…

flowchainsensei.wordpress.com/

FlowChainSenseiflowchainsenseisocial
2025-05-04

The Psychology of Group Overvaluation
Mountains of Effort, Molehills of Impact

There's a fascinating psychological phenomenon that occurs when people work together: the tendency to inflate the importance of their collective actions far beyond their actual impact. This "group delusion" isn't necessarily malicious—it's a natural byproduct of shared effort and mutual investment. Yet understanding it can help us maintain perspective on what truly matters.…

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FlowChainSenseiflowchainsenseisocial
2025-05-04

Just because someone is accredited in some specialism, doesn't necessarily mean that specialism has any merit or value whatsoever.

FlowChainSenseiflowchainsenseisocial
2025-05-03

Folks Matter™: A Human-Centered Approach to Business Success

In a business world dominated by metrics, margins, and market share, one fundamental question often gets overlooked: Do folks matter? This post provides a comprehensive answer—not just affirming that yes, folks absolutely do matter, but demonstrating why human relationships form the essential foundation for sustainable business success…

flowchainsensei.wordpress.com/

FlowChainSenseiflowchainsenseisocial
2025-05-02

The Folks Matter™ framework

The Folks Matter™ framework proposes that interpersonal relationships form the foundation of successful business strategy, not merely as an ethical nicety but as a practical competitive advantage. It argues that organisations thrive when they recognise the mutual interdependence of all stakeholders—employees, customers, suppliers, communities, and shareholders—and build systems that surface and align collective assumptions…

flowchainsensei.wordpress.com/

FlowChainSenseiflowchainsenseisocial
2025-05-01

Understanding Psychotherapy
The Basics
Psychotherapy helps people - and whole organisations - work through their challenges by talking with a therapist. Here I explain how therapy works in simple terms. What is Psychotherapy? Psychotherapy is a way to address problematic assumptions and beliefs that affect emotions and behaviours. It offers a safe place to examine and challenge the thinking patterns that may be causing difficulties in one's life…
flowchainsensei.wordpress.com/

FlowChainSensei boosted:
David Graeber InstituteDGI@graeber.social
2025-05-01

Tomorrow, David Adler will join Michael Hudson for our Youtube-Live event about Debt and the work of David Graeber.

It is at 5pm London time. Here is the link to the stream: youtu.be/JU_uPaxsGbE

"Like labor, debt is a fictitious 
commodity that is controlled by 
the very few and against the 
best interest of the very many. 
And like labor, debt is ultimately 
owned by the debtor, who  in 
association with fellow debtors, 
can go on strike to reclaim 
control of their conditions."
.
  - David Adler
FlowChainSenseiflowchainsenseisocial
2025-04-30

@winbuzzer No wonder their software gets ever shiter.

FlowChainSenseiflowchainsenseisocial
2025-04-30

Business has always been in part about exploiting the labour of workers. But when did exploitation become the paramount driver of business?

FlowChainSenseiflowchainsenseisocial
2025-04-29

I'm all for people being automated out of jobs. Maybe if it happens enough then governments might finally get serious about UBI?

FlowChainSenseiflowchainsenseisocial
2025-04-28

A3s are tools for the folks that write them. And for no one else.

FlowChainSenseiflowchainsenseisocial
2025-04-28

Honestly, given most devs' execrable English, it would be much better if they used a chatbot to express themselves.

FlowChainSensei boosted:
David Graeber InstituteDGI@graeber.social
2025-04-28

Despite what El*n M*sk fans claim, what is interesting is that financialization of public services has led to more bureaucracy and more admin.

It is a theme certainly worth diving deeper into.

The reasons for the rise of bullshit jobs are complex, but appear to be 
directly related to financialization: I have myself coined the term “managerial 
feudalism” for the endless multiplication of intermediate levels of administration, 
whether it’s the dramatic increase of administrative staff in universities, since 
reorganizing education on corporate grounds has largely meant shifting power 
to a new faux-executive class of administrators who immediately insist on each 
commanding a small army of subordinates as a basic mark of status, to the 
creation of new layers of functionaries in corporate middle management, the 
creative industries (producers, curators, etc.) whose main jobs often seem to be 
forcing actual producers to devote increasing proportions of their time to internal
marketing rituals. 
.
The surprising thing revealed by my own research is the intensity of the misery 
and social suffering these jobs create—a suffering all the more acute because 
there’s almost no acceptable way to talk about it.
FlowChainSenseiflowchainsenseisocial
2025-04-28

The Throughput Imperative

We've all heard the refrain a hundred times over: Business success isn't about working harder—it's about working smarter. Yet many organisations continue to overlook one of the most powerful frameworks for operational excellence: the Theory of Constraints (TOC). If you haven't incorporated TOC into your business operations, you are unwittingly facing some fundamental gaps in understanding that are limiting your potential…

flowchainsensei.wordpress.com/

FlowChainSensei boosted:
David Graeber InstituteDGI@graeber.social
2025-04-28
Society tells you that labor makes you a better person and that you are not a proper adult unless you are slaving in a you hate hate and that anybody who does not do that is a deadbeat and a rotten scrounger
FlowChainSenseiflowchainsenseisocial
2025-04-28

Uppers and Downers
The Compelling Case for Prioritising Morale in Hiring

When making hiring decisions, every organisation faces a critical question: do we put more emphasis on technical "fit", or on social "fit"? While technical skills have long dominated hiring criteria, there's a growing recognition of the outsized impact that "uppers" – those who elevate mood and morale – can have on organisational performance and success.

flowchainsensei.wordpress.com/

FlowChainSenseiflowchainsenseisocial
2025-04-27

What to do when good business runs counter to the prevailing narrative?

FlowChainSensei boosted:
David Graeber InstituteDGI@graeber.social
2025-04-27

Neo-Liberalism has made work............not so fun

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