Honestly customer support calls are never easy. I empathize but if your script isn’t actually helping the customer it might be better to send them to the next level of support. Not escalate to the manager. And when the manager isn’t available definitely do NOT just say, “A manager isn’t available at this time. Call back later. Thank you for calling Freedom Mobile.” And definitely DO NOT just hang up on your customer. #humandecency #freedommobile #freedommobiledataplan #customersupport

happy annual email unsubscribe day to all those who celebrate

I just learned that my husband has possibly the most cursed WFH technique I've ever heard of:

1. He sets an alarm to go off every 30 minutes.

2. When the alarm goes off he checks his work email, makes calls, fills out forms etc

3. When he has finished whatever task he is doing he IMMEDIATELY falls asleep

4. The next time the alarm goes off he wakes up and repeats this process

It's like pomodoro technique for snorlax

Last night the wife and I decided to watch a movie. It is generally a once in a blue moon event. $50 later we were watching. I guess the social norms of putting your phone away during movies are absolutely gone. This guy used his phone for the whole movie. Texted, took phone calls and doom scrolling. I mean why are you watching a movie if you have more important things to do on your phone. Get some self control, or leave the phone in the car.

@kfury wait. Does that mean that the brownie wouldn’t have the crispy edges? Or does this mean that the whole thing is a crispy edge? #importantquestion #brownies

"VIM the only editor to also double up as an escape room"😂 -- Dreams of Code https://www.youtube.com/watch?v=Mtgo-nP_r8Y

Tangerine (https://www.tangerine.ca) decided to do some maintenance on a Friday night thinking that no one would be crazy enough to be doing their finances. I'm here refreshing my screen with crazy eyes because _I'm_ waiting to do my finances.

I really like the idea of centralizing my email rules into a docker container that runs in a schedule. Provider agnostic and fully self hosted. Anyone else intrigued? #selfhosted #ideas

@kfury Yea really liked the first one. Mostly enjoyed the step-mom premise of Disenchanted but otherwise execution was poor

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