I read “leading when clarity must be constructed, not given” and it gets such a lot done, right there, in just a few words! Things were bad enough, back in the day, that terms like “wicked problems” (Rittel, 1972) and “messes” (Ackoff, 1979) were used to give name to complex, shifting situations where what we do, acts back, and the situation doesn’t simply yield to attempts to bring it under control. And yet we need to act, for not “acting” (in any coherent way), acts on the situation too.

