Commence Cloud CRM’s Customer Profiling Software consolidates data from account, sales, service, email, social, and marketing interactions to create a unified and data-driven customer snapshot. It enables personalized communication, uncovers cross-sell opportunities, enhances retention, lowers acquisition costs, and empowers sales, support, and marketing teams with complete context. https://commence.com/software-features/customer-profile-software/

#customerprofiling #CRM #datadriven #personalization #salesinsights #customer360

What is Data Cloud? 🌐
It’s the future of unified customer insights! Data Cloud connects and harmonizes all your data in real-time, empowering you to deliver personalized experiences like never before.

For more details visit: https://zurl.co/2nxbM

#DataCloud #Customer360 #Innovation #IntellicloudSolutions #ForcearkAcademy

Salesforce which last yr introduced its #EinsteinAI framework behind its #Customer360 platform published what it says is industry’s first #Guidelines for #Trusted #GenerativeAI. Written by Paula Goldman chief ethical & humane use officer & Kathy Baxter, principal architect of ethical #AI at the company, the guidelines are meant to help orgs prioritize AI-driven innovation around ethics & accuracy including where bias leaks can spring up and how to find and cauterize them. https://www.techrepublic.com/article/salesforce-study-ai-bias/

So cool to see this announced! You’ll soon be able to use @nodejs and @java directly in the Salesforce Platform.
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RT @SalesforceDevs
Just in from the #DF19 Developer Keynote: We're introducin@nodejs@twitter.activitypub.actorforce@java@twitter.activitypub.actorgreen, serverless functions and elastic compute for the #Customer360 Platform. 💻 Read more in t…
https://twitter.com/SalesforceDevs/status/1197205529367633921