@stephen
For those Kiwis and Kiwi-wanna-be's scraping by in West New Zealand, the parallel web booking software here is called #HealthEngine.
It has already messed up. But continues in business due to the locals' other-worldliness.
If my priorities were otherwise I'd consider a complaint to #AHPRA
Austtalia Health Professions Regulatory Authority
https://www.abc.net.au/news/2019-08-08/healthengine-facing-massive-fine-after-abc-investigation/11394564