Phone call received a little while ago:
"Thank you for the proposal, which is economically interesting. However, I have a question - why should I choose to entrust the creation of the new setup to you (I am not directly in charge, but I am part of a team with three other developers) when I can get, for a slightly higher price, the service of Y, which provides ten people and standardized procedures?"

I know Y - it's not a bad company, but it's the classic group with many juniors, written procedures, and a few standard setups that they apply to everyone.

I explained that, ultimately, it is his choice. But personally, I would prefer to have something created by people who understand the needs and adapt the setup to those needs rather than a "IKEA style" setup, where ten people simply assemble a setup predefined by a static procedure, without really understanding what's behind it. And at the first problem, they panic because their manuals don't cover that type of issue.

I believe one of the problems in today's society is forgetting that we are human, that each of us has unique qualities, and that not everything is proceduralizable, standardizable, automatable.

Homo sum, humani nihil a me alienum puto.

For this #ThankYouTuesday, I want to thank those who still prefer to deal with humans rather than cold corporate procedures.

#IT #SysAdmin #Computing #TechWorld #Business #PeopleOverProcedures