Wow. This is a good story, well told, Walker Orenstein.
“The fact that they can disconnect people just with the push of a button makes it a thousand times more efficient,” said George Shardlow, executive director of the Energy Cents Coalition, which advocates for low-income utility customers and helps Xcel administer bill-assistance programs.
Xcel is cutting power to Minnesota homes in record numbers
Remote technology has made shut-offs easier, at a time when customers are struggling with debt.
By Walker Orenstein
The Minnesota Star Tribune
https://www.startribune.com/xcel-is-cutting-power-to-minnesota-homes-in-record-numbers/601336735?utm_source=gift