What is customer mind mapping, and how can it benefit B2B and B2C businesses in enhancing their services?
Customer mind mapping is a strategic tool that visualizes the thoughts, needs, behaviors, and decision-making processes of customers. By creating a visual representation of a customer's journey and mindset, both B2B (business-to-business) and B2C (business-to-consumer) companies
https://www.quora.com/What-is-customer-mind-mapping-and-how-can-it-benefit-B2B-and-B2C-businesses-in-enhancing-their-services/answer/Momenul-Ahmad
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