Yesterday I received a text message from ATT apologizing for the service outage last week, saying they will try to do better. Today my husband, Jim, received an apology with an offer of $5 credit for the trouble. If any lawyers organize a class action lawsuit against ATT for the hassle, wasted work and inconvenience, I’ll join. #ATTapology #crocodiletears #lawsuitnow #hackingorincompetance