Is UX Research too often the method of last resort?
#UXresearch is expensive and will delay us, so the argument goes.
https://www.linkedin.com/pulse/ux-research-too-often-method-last-resort-experientia-tsiqf/
Experientia
The human-centered behavioral design company, based in Italy and Switzerland.
(Check our refreshed website)
Dutch Media Authority: “Government should force Big Tech to do news”
78% of Dutch youth get their news mainly from social media, in particular Instagram, TikTok and YouTube, reports Wilfred Takken in the Dutch NRC newspaper today.
The research was conducted by Ipsos I&O on a sample of 2000 people between 16 and 24 year old.
https://blog.experientia.com/dutch-media-authority-government-should-force-big-tech-to-do-news/
"Fundamentally, the problem with touch-based interfaces is that they aren’t touch-based at all, because they need us to look when using them."
@technicallymims in @WSJ
https://www.wsj.com/tech/personal-tech/touch-screens-are-over-even-apple-is-bringing-back-buttons-86fb9ea8?st=YeL9RL
Experientia helps you answer the "why" on people's behaviour.
Data helps you answer the "who" (and "how many"), the "what", and the "when".
If you are dealing with a service that is not growing (or even losing) users, the "why" is extremely crucial.
The age of "de-consumerism" in Italy, research by Coop and the Censis research institute, reported by Rosaria Amato in Repubblica newspaper, and translated into English.
[Book] Code Dependent: Living in the Shadow of AI
by Madhumita Murgia
"A riveting story of what it means to be human in a world changed by artificial intelligence, revealing the perils and inequities of our growing reliance on automated decision-making"
"Design for All, Design by All."
Interactions Volume 31 Issue 5, September 2024 is now available.
https://dl.acm.org/toc/interactions/2024/31/5
@ACM
Samsung’s new service helps caregivers keep tabs on aging family members
Peace of mind. That's what Samsung's new SmartThings Family Care service aims to offer people caring for elderly or infirm family and friends, writes Vicki Loomes on Trendwatching.
We need to prepare for ‘addictive intelligence’
People have started forming relationships with #AI systems as friends, lovers, mentors, therapists, and teachers, with these "sycophantic" companions "optimized to suit the precise preferences of whoever [they are] interacting with", write Robert Mahari, a joint JD-PhD candidate at the MIT Media Lab and Harvard Law School, and Pat Pataranutaporn, a researcher at the MIT Media Lab, in the MIT Technology Review.
https://blog.experientia.com/we-need-to-prepare-for-addictive-intelligence/
Check out the shortened and refreshed company presentation of Experientia, the international user research and behavioral design consultancy.
https://blog.experientia.com/refreshed-experientia-presentation/
There used to be a very inspiring tech conference in Amsterdam called Doors of Perception, guided by John Thackara (surely inspired by the 1954 book by Aldous Huxley).
Thinking about social media, and what happened this weekend in the UK, what doors of perception are we now all facing?
The ethnography of organizational change
Yale School of Management (SOM) organizational ethnographer Julia DiBenigno spends years meticulously observing and interviewing people at work. By taking seriously their lived experience, she can uncover the root causes of complex problems and devise solutions that change organizations for the better.
https://blog.experientia.com/the-ethnography-of-organizational-change/
The book "Love and Technology: An Ethnography of Dating App Users in Berlin" explores how dating apps fit into Berlin’s unique dating culture and brand of intimacy and form a tangible nucleus around which users navigate dating rituals, romantic biographies, and digitally mediated intimacies within city space.
How human centred design can boost resilience to climate change
Building #resilience to events that are said to be once-in-a-lifetime and easy for local communities to overlook is now an urgent priority. Human-centred design plays an important role in this. What happens when these principles are adopted?
https://blog.experientia.com/how-human-centred-design-can-boost-resilience-to-climate-change/
Two reports on the current state of user research
Maze and User Interviews, both USA-based entities providing user research platforms and user panels, published reports in the last months on the current state of user research.
https://blog.experientia.com/two-reports-on-the-current-state-of-user-research/
Why Experientia can't use AI-based service platforms for hosting and analysing UX research
We conducted a quick, initial analysis of six of them: HeyMarvin, Lookback, AddMaple, Reveal, Outset, and Voicepanel.
It brought up more Q's than A's.
Join Experientia's network!
We're looking for passionate UX researchers, designers, business analysts, and more to join our innovative projects.
Interested? Fill out our form and collaborate with us!
https://www.experientia.com/join-experientias-network/
#Experientia #Collaboration #Research #Design #UX #Servicedesign
Qualitative online surveys with pre-selected user panels seem an efficient way for companies to obtain cheap and fast insights (although superficial and not very contextual). But with users only motivated by money, they increasingly use ChatGPT to quickly compile their answers (and do more surveys).
“Tell me what you eat, and I will tell you what you are,” said famed French epicure Jean Anthelme Brillat-Savarin.
Show me your fridge, and I’ll show you who you really are, replied the internet.
This investor visits homes around the world to see where diets—and economies—will go next.
https://www.wired.com/story/get-rich-peeping-inside-fridges/
July/August 2024 edition of Interactions magazine is out
The latest issue of Interactions magazine, published by ACM, contains five feature stories, four of which are dedicated to AI.
https://blog.experientia.com/july-august-2024-edition-of-interactions-magazine-is-out/
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