"data for good" means "your data is ours for good"

#CrisisLines #CrisisTextLine #988Lifeline

📢 Calling Crisis Text Line Volunteers.
(pls boost)
If you're a current or former volunteer for Crisis Text Line, please contact me. This is for a research project to collect first-hand experiences. I will connect you with the researcher. Confidential. Thank you!
#CrisisLines #Research #mh #CrisisTextLine

Taking care of our collective mental health is more important than ever right now. J.D. Flynn provides a list of mental health resources, both US-based and international, for the Drupal Community, such as the #CrisisTextLine #NAMI @samhsagov and more https://www.drupal.org/community/cwg/blog/mental-health-resources-are-available #mentalhealth #drupal

@alng In the US, tech companies such as #CrisisTextLine and #TheTrevorProject calibrate models on crisis conversations, which is not a "dataset" for which meaningful consent can be granted. But it's unregulated so far. This is happening with the #988Lifeline network, more to come, for example tech companies such as Behavioral Health Link & related, Five Lanes Crisis Partners.

This is not new, but on it goes...sample articles:
https://www.thetrevorproject.org/blog/the-trevor-project-is-a-google-ai-impact-grantee/

https://www.crisistextline.org/blog/2018/03/28/detecting-crisis-an-ai-solution/

USA Crisis Lines - advocacy

I have an invited commentary pending with a journal that contains very damaging facts for several authors & #CrisisTextLine. Seemingly stalled indefinitely. Initial letter to journal written Nov. 2021. Not sure what to do. Are Crisis Text Line or authors w/ clout pulling strings?

I submitted an #FOIA to #SAMHSA on Aug 15, 2022. They STILL haven't provided responsive docs. First they sent me on wild goose chase to #VibrantEmotionalHealth, a private corp & their grantee administrator of #988Lifeline, whose public info person provided me with nothing. I had to appeal SAMHSA, they changed their mind, but have drifted through all self-imposed deadlines & still nothing.

I won't outlive these agencies, but maybe my website will. I'm planning to add an accountability page, where I'll post all these fruitless exchanges w/ agencies & individual gatekeepers or whatever they are, for researchers/journalists.

Not giving up. Making too many friends along the way.

https://reformcrisistextline.com/deception-has-no-place-here/

Are you a Crisis Volunteer on a hotline, or a chat service?

Have you been one in the past?

There is a group that is trying to look at the ways that crisis volunteering can be improved, such as in areas around transparency, privacy, and support for volunteers.

Please, take this survey and help improve the situation for those in crisis, and those who support them.

https://www.crisiscrowd.org/

Please boost.

#CrisisHotline #CrisisHotlines #CrisisTextLine #988helpline #988hotline #CrisisCare #CrisisVolunteers #Volunteering #VolunteerSupport

One of my advocacy goals is to have #CrisisLines conversations deleted (after say 6mo for quality control) & any #algorithms developed/calibrated destroyed. Signs of hope towards this from US FTC. #CrisisTextLine #TheTrevorProject #LackOfConsent

De-identification is not consent, esp. when data is gathered while persons are vulnerable.

Link to #CyberScoopNews article by @tonyariley about USA agency #FTC going after #illGottenData & products/ #Algorithms developed
https://cyberscoop.com/ftc-algorithm-disgorgement-ai-regulation/

Cyrano de Bergerac approach to #CrisisLines care is coming.The software "AI" LLM will feed the volunteer their lines with the "probably right thing to say", based on calibration off unethically sourced data. Complete with probabilities of success, real-time effectiveness scores.

Keep an eye on these places in or near this space.
#Salesforce #BehavioralHealthLink #VibrantEmotionalHealth #988Lifeline #7Cups #CrisisTextLine #TheTrevorProject