#Coinamatic, a Canadian laundry service, is barely able to keep 50% of the machines in our building operational at any given moment.

Out of four laundry rooms for 7 floors of residents, at any given moment half of those machines are broken or misleadingly seem to work, but take your money and leave your clothes wet.

In addition, for the last two weeks I’ve been unable to put money on my laundry card due to a “no network cable detected” error on all local machines. No online ability exists to put money on my card in 2025. This is ludicrous.

After reporting the issue in a phone call, I was told I would receive an email when the service repair was completed.

This never happened and I was also not refunded for the two loads left wet that I couldn’t dry due to Coinamatic’s incompetence.

This week, same systemic issue. Weeks of laundry repair requests now have me reporting Coinamatic to the Better Business Bureau and making a Fediverse post.

I am now spending more time reporting and complaining than actually doing my laundry.

Coinamatic is a disgusting, negligent capitalistic Canadian company, which preys on the lower class for its shareholders earnings.

After spending upwards of 4 grand over 15 years of Coinamatic use, my wife and I could’ve bought 2 separate washer/dryer sets, yet now I sit with unwashed clothes hoping for service from a company stretched thin by capitalism.

I would sincerely hope that no one would take it upon themselves to quietly break their machines, forcing their company to rethink their shitty service response and overload of customer complaints.

Don’t put cement in their machines.*

*Actually, do put cement in their machines, but make sure you aren’t captured on any cameras when doing so.

#capitalism #shareholdersovercustomers #boycottCoinamatic #supportlocallaundromats #cdnpoli #bbb #negligence #betterbusinessbureau