There's this weird thinking in my office that our members (mainly college faculty and administrators) don't know tech at all. Though I sometimes understand why they think that. Some of are members are batty with tech, fo sho.
But, I think this is more projection on our part. Because people on our staff are often afraid of technology, even some of the Millennials.
They assume that if we don't get it, no one else must get it.
When it's not true at all.