Dear helpful workers offering to help me scan at a self-checkout—I appreciate the offer, but you will never scan as fast as me, or pack my items as quickly and as well as me, because my efficiency is borne from long experience and a desperation to escape the horrors of a retail outlet as soon as is humanly possible.
#selfcheckout #selfcheckoutFTW #letrobotsdorobotjobs #retailsucks
Ich habe diese angeblich besseren Systeme für #SelfCheckout im UK erlebt. Die sind oberpingelig und mühsam. Nein danke!
Der Konsumentenschutz sollte besser dafür kämpfen, dass an allen Self-Checkouts mit Bargeld bezahlt werden kann!
Wem ist das auch schon passiert? #Selfcheckout an der #Kasse und man vergisst einen Artikel zu scannen. Ohne Absicht und ohne böse Hintergedanken. Mir ist das schon mehr als einmal passiert. Wie es scheint, kann man dafür sogar bestraft werden. Nun gut, dann meide ich eben Self Checkout und nehme in Zukunft nur noch bediente Kassen. Und wo es geht, vermeide ich #Migros, #Coop, #Aldi und #Lidl ganz. Lieber kaufe ich lokal ein, da weiss ich, woher meine Produkte stammen!
Keep seeing so much shit posted about #SelfCheckout / #SelfScanning - the latest one was stating it is "unpaid labour for the bourgeoisie" (sounds better with these french words to tie to the revolution, I guess?) - I can't help wondering what the deal is.
Should we go back to a setup where we went into the general store and told the person behind the counter what we wanted, and they got it all for us, and rung it up? Isn't it unpaid to pick stuff from the store ourselves?
I guess the home delivery store I use, is the best then. They do everything for us, fetch the stuff we ordered, and even drive it to us. Yay!
But when I go to a "regular store", I always prefer self checkout. I avoid lines, pack at my own pace. Most shops I use even let me scan stuff with ny cellphone, and I bag it directly, and checkout is a matter of seconds.
This is a much simpler and way less stressy experience for me. How is that "extra labour"??? I also have a complete overview of total cost at any time. (cont...)
2. NACH dem Scannen ERST die Waren in die Tasche NEBEN der Kasse deponieren, denn die eingescannte Ware wird GEWOGEN :mastofacepalm:
Somit muss ich eine schwere Einkaufstasche erst von der Kasse in den Wagen räumen und kann den Artikel nicht direkt in die Tasche im Wagen
3. Damit man den #SelfCheckOut / #SelfScanning Bereich verlassen darf, MUSS man den Kassenbon notgedrungen nehmen.
Fazit: speditives / effizientes Einkaufen mit Scannen, Einräumen der Ware und schnelles Verlassen ist nicht mgl
#Aldi moving to 90% #selfcheckout has me going crazy dude. It used to be a well oiled machine and now I get to wait behind an old lady trying to pay with coins.
One in three #shoppers ‘admits to stealing from #selfcheckout s’: UK #Store Survey
@vaviurka crashed the self-checkout terminal 🪓
When retailers thought they would save $$$ by bringing in self-checkout and firing staff, they thought that they'd save money after the initial investment because they would no longer have to pay humans. What they didn't allow for is that they would have to pay *different* humans - the ones maintaining the machines. And apparently those costs are increasing, not decreasing, because -- wait for it -- the software people are adding in AI, which costs more.
The other thing which caught them flat-footed was that theft increased hugely, because self-checkout machines aren't built to notice when customers are lying. This explains why they introduced the annoying "weigh your bags" feature - it is an attempt to prevent theft. Not a great attempt, but an attempt.
Retailers thought that self-checkout would be more efficient than using human cashiers. Turns out that that was mistaken also. While the video mentions errors and breakdowns, from my own experience, self-checkout is less efficient full stop, because, hey, I'm not a cashier, I *myself* am not as efficient at scanning items as a cashier would be. And I expect that is true of most people.
Turns out human beings are cleverer, more versatile and more efficient than machines - who'd a' thunk it?
Came across this this morning - "Why Self-Checkout Is No Longer Profitable" https://www.youtube.com/watch?v=RLf0Fw1wW7Q
I will be pleased when self-checkout goes the way of the Dodo.
Macht mal ne Umfrage, Ihr Pfeifen von «Espresso». Mich hat es noch *gar nie* getroffen.
#Stichprobe #SelfCheckOut #Coop
#SelfCheckout Is a Failed Experiment
Please, not another “unexpected item in the bagging area.”
by Amanda Mull, October 18, 2023
"The widespread introduction of self-checkout kiosks did enable shoestring staffing inside many stores, but it created plenty of other expenses too. Self-checkout machines might always be at work, but, on any given day, lots of them aren’t actually working. The technology tends to be buggy and unreliable, and the machines’ maintenance requires a lot of expensive IT workers. Much of the blame for that can be placed on the systems themselves. During the years I spent processing purchases at big-box and chain retailers in the 2000s, every point-of-sale system I used felt more intuitive and less error-prone than the ones I’m now regularly tasked with navigating as a paying member of the public.
"There’s little evidence that self-checkout is reliably faster than the old cashier system, and that feel of convenience has always been largely a trick of perception. 'Trained cashiers can scan and bag goods faster than even the most aggressive or enthusiastic shopper,' conceded a 2002 New York Times story about the machines’ growing popularity. 'But actual checkout speed tells only part of the story. Self-checkout has a psychological effect: as long as the shopper is taking an active part, it seems to go faster.'
"Perhaps an even larger issue than the problems that self-checkout directly creates is the set of behaviors its presence can enable—from executives, from employees, and from customers. Retail executives, looking for any available corner to cut in order to juice short-term profitability, took self-checkout’s proliferation as a license to trim store staffing to the bone. Many stores are now messier, their shelves go unstocked for longer, and customers have a harder time finding the products they’re looking for or employees to answer their questions. Retail jobs, which have long been low-paying, precarious, and unpleasant, are now even worse. Forget staffing up to the levels required for a good customer experience; in some instances, stores have reportedly had problems staffing their floors to a minimum level of employee safety. Self-checkout is far from solely responsible for this doom loop, but it has contributed to the way certain stores have rotted from the inside."
https://getpocket.com/explore/item/self-checkout-is-a-failed-experiment?utm_source=firefox-newtab-en-us
#RetailJobs #Technology #HumanConnections
most customers: *look through menus to find item*
me: *enter item number directly*
"Walmart quietly rolls out new way to curb theft at self-checkout"
The new way is human undetectable barcodes that machines can easily detect.
Yeah, because nothing can go wrong.
:headache:
[Bleep]
[Bleep]
[Bleep-bleep]
"Shit! The bread was scanned twice. Let me remove it."
[Bleep]
"Fuck! It's picked up the baseball cap I'm wearing."
[Bleep-bleep-bleep-bleep.]
"Bloody hell. It is now picking up my shirt, my pants, my watch, and... for some reason... my briefs!"
#Walmart #theft #enshittification #SelfCheckout
https://www.thestreet.com/retail/walmart-quietly-rolls-out-new-way-to-curb-theft-at-self-checkout
Fight the power. The code for bananas is 4011. #SelfCheckOut #GroceryStore #Cashier
@georgepenney Yes, I hate those #SelfCheckout machines that harrass people into harrassing...
Walmart Is Ableist
If you are neurodivergent and prefer to use self-checkout, well, screw you!
Public domain from RawpixelSee, Walmart has been implementing policies about the use of self-checkout. These policies have come to the Walmart where I shop. The self-checkout lanes are now 15 items or less, or they are Scan & Go.
Judging from the articles I’ve found by searching the Internet, I know they are pissing off a lot of people. Do you know who they will piss off the most with this policy change? Neurodivergent people. As such, this change is ableist bullshit peddled by Walmart. Checkout lanes is something that we, neurodivergent folks, discuss amongst ourselves from time to time. Overwhelmingly, neurodivergent folks prefer the self-checkout lanes because it helps us avoid being in a social relation (writ small) with some random cashier.
It is true that some of us do prefer the staffed checkout lanes, but this is a minority of neurodivergent folks. This minority is not directly impacted by the changes I’m detailing here. It may be indirectly impacted by longer waits at the staffed checkout lanes, however.
I discovered the new policy when I went to my local Walmart two weekends ago. I was scanning and bagging my items when I heard an clerk tell another customer that they needed 15 items or less to be able to use the self-checkout line. I was lucky. I think I may have had 14 items in my cart. I looked around and, sure enough, there were signs saying “Scan & Go” and “15 items or less.”
I had used Scan & Go before, but I did not like it. I did not remember why exactly, but this lapse in memory would soon be fixed. The next weekend, I did use the Scan & Go, and I remembered immediately the issues I had with it.
Here is the way I use the Walmart app to shop at Walmart:
Scan & Go messes this up completely. To use Scan & Go, you need to open up the app and then select Scan & Go mode. When you are in this mode, the items you scan go into a Scan & Go cart that is separate from the regular cart that you can access at home. The items that you put in this cart are not automatically removed from the regular cart, either. You can fix this by manually flipping between the Scan & Go cart and the regular cart, but the app does not make this a seamless operation. You have to go through a bunch of screens to do it.
During my last shopping trip, I had to buy bananas. These need to be weighed. There was a scale near the bananas that, in theory, I could have used, but it did not seem to work. Truth be told, I’m not sure that I wasn’t the problem here. At any rate, I told the app that I’d weigh the bananas later.
I got to the self-checkout and tried weighing my bananas. When prompted, I scanned the self-checkout QR code with my phone, but my phone kept rejecting it. I asked for help, but the clerk was as puzzled as I was. I said that I would just pay for what I had in the Scan & Go cart, and then start a different order for the bananas. Just before trying this, however, I tried one last thing: I told the app that I was ready to pay. It then said that I’d have to weigh my bananas. It presented me with the option to do it at checkout. From this point on, everything worked as expected, but getting there was highly unintuitive.
From what I can tell, the app was confused earlier. It was expecting the QR code of a scale, but I gave it the QR code of a self-checkout machine. It is only after I told it that I wanted to pay now that it gave me the option to weigh at checkout, and that I was finally able to scan the QR code of the self-checkout machine.
Okay, so Scan & Go sucks, but it allowed me to avoid the restriction that Walmart imposed on the self-checkout lanes. It is not ableist, then, right? As if. It is still ableist. You can use Scan & Go only if you pay extra for Walmart+. I pay for it for reasons that I shall not detail in this article. Do you know who has a hard time making ends meet? Neurodivergent people.
I’ve heard about Walmart setting up sensory friendly hours in their stores. I’ve personally never experienced these hours. Still, at the end of the day, these hours mean little if they also force neurodivergent folks to use the staffed checkout lanes.
This is bullshit! Ableist bullshit.
Do note that comments merely telling me to not shop at Walmart will be flagged as spam. Read this piece if needed.
#ableism #AutisticWriters #bullshit #checkout #SelfCheckout #Walmart #YourAutisticLife
https://www.yourautisticlife.com/2024/08/14/walmart-is-ableist/
Well, now that it's after 8am (when they open a single cashier lane) on a Tuesday (when they give me a 5% senior discount to partially make up for the at least 30% overcharge), I'm off to do my weekly shopping.
#SelfCheckout
