Just discovered that Apple’s Genius Bar for making an appt w/ the #GeniusBar is called the “Apple Support” app. No other way I cd find to make an appt. Having a specific app just for troubleshooting implies you have a product that is lousy &/or difficult to use. Since the iPhone is neither, I guess the AS app is just another instance of a hurdle thrown up between the customer and human assistance.
My curmudgeonly take.
@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”
Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer
Wednesday.
A terrible night's sleep, the good wife had a migraine after work, so nobody was very content.
Meanwhile, I've gone from having a single planned outing next week for work to going to Liverpool at the weekend, Birmingham on Monday and London on Thursday.
Friday: Liverpool is a volunteer trip to show refreshable Braille to a primary school student. I'm going alone, so maybe some reading time on the train! And I get to expense my travel. Was only about £30 return on the train, which for about 240 miles round-trip seems pretty reasonable to me!
Monday: Birmingham is to get a phone battery replaced in the work iPhone, very important. Not sure how easy I'll find it navigating New Street without any sighted help, but I'll give it a go I suppose: what's the worst that can happen? Google maps wants me to walk a couple of hundred feet. I have legs, I can speak up and ask for help if I need it. I am not going to refuse to get it done just because nobody I know can accompany me. #BigBoyPants time. Anyone have experience of #Apple's #GeniusBar if you are #blind, by any chance?
Thursday: It's Global Accessibility Awareness Day, and work are putting on a to-do. In reality I don't think I have much to do but stand around looking blind and answer the odd question.
WeWalk, Microsoft, Be My Eyes etc are all turning up, so it'll be a bit of schmoozing but sadly no boozing.
6AM train and I'll have to tube it from Paddington, which I always enjoy. The office is literally across the road from Aldgate East, so no worries at all on the navigation front there - I enjoy feeling like a ping pong ball zipping around the underground.
Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple
Creating a student-led Genius Bar for tech support is genius! 🌟
Empowerment: Leadership and tech skills.
Collaboration: Builds community.
#StudentLeadership #EdTech #GeniusBar
https://askatechteacher.com/how-to-help-students-run-a-genius-bar/
Apple The Exchange TRX: Here’s how to set a Genius Bar appointment in Malaysia #applegeniusbar #applemalaysia #applestore #applestoremalaysia #applestoretrx #appletheexchangetrx #digitallife #featured #geniusbar #geniusbarmalaysia #howto #laptops #misc #smartphones #tablets #tech #wearables
https://soyacincau.com/2024/06/23/apple-the-exchange-trx-genius-bar-appointment/
Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange
Visited an #AppleStore today. It’s the first time in a few years I’ve been to one.
From the store layout, I came away with the impression that in the coming years, the desktop #Mac 🖥️ will be subsumed by #AppleVisionPro 🥽. Perhaps, even the #MacBook 💻 will be a thing of the past.
The #GeniusBar is no more. Sad. Times change.
Late picture of the day post. We actually went out today (had to stop at the Genius Bar to have my new-to-me MacBook Air diagnosed). Ended up eating out for once afterwards!
https://www.cheryllindojones.com/personal/picture-a-day-feb-10
I was pretty annoyed with the time management situation at the Apple Store. I had an appointment for 4:35 and didn’t get helped until at least 40 minutes later. It would’ve been nice if they had been more communicative and transparent about the wait. 😒
Finally got my Mac Mini back after the long weekend of National Day and Mid Autumn Festival holidays. Inadvertently, they upgraded to macOS Sonoma even though I told them not to... Oh well. SSD health on this is "reused" logic board is ~41TB data written. Let's hope all the other problems are fixed. Right off the bat I could tell it is running cooler. (I did clean out the dust from previous owner so it's not because of that.) #macmini #MacminiM1 #AppleM1 #macos #Sonoma #applerepair #geniusbar
Dear oh dear, my Mac Mini M1 is having on-board memory failure and pink screen of death reboots... Diagnostics show reference code PPM001. A lot of electron apps are crashing, Firefox also keeps crashing. Not using Homekit but homed kept crashing too as seen in Console crash reports. :( thank god for Apple Care. Let's see how it goes. #MacminiM1 #applecare #m1Chip #macerrors #macos #ventura #geniusbar
Outsourcing is just the worst!
Third UK Apple Store has unionized, says customers also harmed https://9to5mac.com/2023/09/05/third-uk-apple-store-has-unionized/
#UK #Apple #AppleStore #Unionization #GeniusBar #Outsourcing #TechNews
Apple has given its fans in India a reason to rejoice as it gears up to launch its first-ever retail store in the country. The store will be located in Mumbai’s Jio World Drive mall at the Bandra Kurla Complex (BKC). https://www.mindvoice.live/apples-first-retail-store-in-india-a-glimpse-of-whats-to-come/
#mastadonsocial #AppleStore #Mumbai #JioWorldDriveMall #HelloMumbai #AppleIndia #AppleProducts #GeniusBar #CustomerExperience #SmartphoneMarket #GameChanger #PremiumShoppingExperience #TechnicalSupport #repairs
Hmm #mbp keeps turning itself back on, overheating and two keys aren't working.
Is this a #geniusbar trip?
Or does anyone have any ideas.
Intel chip about 5yo.
