Everyone's got a chatbot now. Great. But most are awful, looping you in circles, scripted answers, spitting out "let me connect you to a human" if even that. AI or fancy FAQ?

A good chatbot should understand what you're asking, pull from real data, and give useful answers.

Chatbots aren't a box-ticking exercise. At RET, we build ones that genuinely help. If yours is driving customers mad, let's chat 😉

#Chatbots #AI #CustomerService #BusinessTech #SME #RedEagleTech #UXDesign

"How much will this cost?" "It depends." That answer has killed more software projects than bad code has.

Hourly billing = the longer it takes, the more you pay. We do fixed-price, agreed upfront. If we underestimate, we absorb it. Want to swap features halfway through? Same budget, different priorities.

This sets us apart from hourly billers / those with shiny low prices who deliver insecure, unscalable code.

#Agile #SoftwareEngineering #ProjectManagement #AgencyLife #SME #RedEagleTech