I may be developing a neurosis or something from being a tech aid. This old fella has been tapping violently on his phone for the past 15 minutes without anything happening.
My dude, you're gonna give yourself a blister, break your nail or perhaps cause a dent in the screen.
The second biggest issue for the old folks that I help is FACEBOOK. The amount of scams, shit, errors and outright bullshit that comes out of Facebook these days is absolutely horrendous.
It's at the point that 90% of all the issues I deal with is Facebook and I hate it so much.
The biggest issue I have when I do digital support for anyone is that they DON'T READ their messages - they blindly bumble through their emails clicking all the links. #groan #talesfromtechsupport
You asked for it, and I delivered. The Jimmy saga continues
Jimmy strikes again
Da dachte ih kurz "Oh was für ein ruhiger Nachmitttag." da bekomme ich die Nachricht von den Kollegis, dass unsere Hotline gerade von aussen nicht erreichbar ist... :breaddrool:
The most frustrating thing about IT is having to travel many miles for an emergency change someone raised.
That emergency change? Plugging in a USB cable so people could print from the network printer till a software update is done early next year. A. Smegging. Cable!
Today has been one of those days. Twice! Then people wander why IT Technicians are grumpy.
Dear gods!
We've been having issue imaging one particular laptop recently. Its brand new from Dell, and keeps failing at all three sites at various stages.
Our infrastructure engineer who's looking into fixing this is literally vibe coding the problem. He's just said "I fed the logs to Co-Pilot and it says there's no errors and should build fine".
My guy! If we wanted useless comments, we'd ask the wall! Fix the problem, don't make it worse!
Monkeybrain D. Dumbfuck Does Not Become the PIRATE KING
ITS AN EMERGENCY
Wenn die (eingehende) Support-Mail mit
"Im arsch was für Daten..." anfängt - dann weißt du, es wird ein guter Montag.
Visited a customer on friday. They had some sales guy speaking with the owner couple when I arrived, I took some coffee and sat down.
The guy was trying to push them new computer hardware. I was tuned out until my BS detector started to tingle. The guy is like 'These computers feature full HD video playback!'
In 2025. I let a long sigh in my head and put on my airpods when I waited.
One time I got called to fix a ladies printer.
But when I got there, it turns out that the lady was actually just having trouble navigating a website.
I have no idea why she thought that the website had anything to do with her printer.
"I understand everything you are telling me"
Just can't get the staff these days
This is the entirety of a help thread on the Minecraft Just Create SMP discord. Definitely one of the threads of all time.
#minecraft #discord #help #TalesFromTechSupport #techsupport #memes #meme #nonsense
My reservations and criticism re: #Signal are not just valid, but the reality is even worse than I thought:
Seriously, do they expect folks to deal with that shit?
It's already worse in terms of #UX than #telegram and #discord and that too makes #XMPP+#OMEMO clients like @monocles / #monoclesChat & @gajim / #gajim easier and faster to onboard #TechIlliterates onto.
Whichever asshole decided that a replacement for #SMS should mandate #PII like a #PhoneNumber & not be natively cross-platform should be banned from doing any #tech in their life. Trying to circumvent this shit and helping folks with it makes me so fucking angry that I'm now explicitly refusing to support it!
FIX THAT SHIT, @Mer__edith, and if it means you need to kick some devs in their crouch then consider this a necessary "investment"…
#sarcasm #TechSupport #TalesFromTechSupport #Enshittification #SignalSucks #TelegramSucks #Messengers
Network guy doesn't work
I accept half the blame
