Ok received the replacement, updated it and the TTS also is screwed up but somehow not as badly, and it's faster overall than my 2021 Paperwhite so I'm not unhappy. What I was unhappy about was having to call #Amazon to get the ads I had already paid to not have removed, after finding out that #Kindle ads cannot be closed with #Voiceview meaning #Blind users are forced to pay to be able to use their devices. @nationsblind should speak with Amazon about this.