I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
#bigdata
#iiNet
#ISP #iinet ditched providing email services.
Handed its customers over to The Messaging Company. #TheMessagingCo.
I, and others according to Reddit, have received a constant stream of scam emails;
From: The Messaging Company
I read these emails have now come to include phishing attempts.
This shit has been, and is, being sent to their own customers through their own email system.
And they're charging ~$20/year more than Proton email.
Now to swap.
https://european-alternatives.eu/category/email-providers
Has it been 3 months already?!? Time flies. This quarter's Australian <telco/bank/health provider> breach. #iinet #tpg #australia https://www.theregister.com/2025/08/20/tpg_telecom_iinet_breach/
My quick thoughts on a grab bag of tech news, from iiNet’s security breach to Tesla’s backflips and more!
#Tesla #iiNet #Broadband #SocialMedia #Gaming
https://alexreviewstech.com/tech-news-today-iinet-woes-tesla-backflips-and-more/
Australian ISP #iiNet confirms a data breach. Hackers used stolen employee credentials to steal 280,000 email accounts and customer data.
🔗 https://hackread.com/australia-isp-iinet-data-breach-customer-accounts-stolen/
🚨 TPG Telecom breach confirmed in Australia, impacting iiNet customers.
Exposed data:
- 280K+ email addresses
- 20K landline numbers
- 10K usernames, phone numbers, street addresses
- 1,700 modem setup passwords
Stolen employee credentials were the attack vector. No banking or ID documents involved.
Drink!
Another Australian data leak by major company.
iinet data leak.
"The list contained around 280,000 active iiNet email addresses and around 20,000 active iiNet landline phone numbers, plus inactive email addresses and numbers. In addition, around 10,000 iiNet usernames, street addresses and phone numbers and around 1,700 modem set-up passwords, appear to have been accessed"
#iinet #Australia
https://help.iinet.net.au/information-on-cyber-incident
@David_Hollingworth I'm old enough to remember when iiNet wasn't completely and utterly enshittified...
The little local ISP has grown & grown over the years into a nasty large POS - & that ain't "point of sale".
I left years ago after being treated very badly by #iiNet's support - but kept my iinet email.
But some dickhead/s - probably a new CEO trying to create an illusion of usefulness decided to throw their email section to the dogs, smh.
Their chosen receiver of their email users is not good - delivery times are often too long for emailed security codes to still be valid. #Perth #ISP
OMG #iiNet support is so shit. Having to run a support call for a family member because the uplink is borked on a fibre connection and all I wanted to do is stab my eye with a pencil. 30 minutes later plus an escalation, case closed no fault found.
Churn being placed to #AussieBroadband who will actually fix your problem.
I’d say pay peanuts get monkeys but in this case you pay a premium for a shit product.
Churn being placed to #AussieBroadband who will actually fix your problem.
I’d say pay peanuts get monkeys but in this case you pay a premium for a shit product.
F*ing second class Internet. A joke. Imagine if electricity supply would be like this. #iiNet
Still unable to get #iinet to activate my father in law's phone.
They now want the account number for his current prepaid #optus phone.
We can get that from #optus, if we can prove his identity. Name, date of birth, address, all proven.
But #optus know want us to tell them the security code they sent to someone else's phone number.
Currently on hold with #iinet
Phone call has lasted 1 hour and 1 minute so far.
They activated my father in law's sim card.
On my brother in law's phone.
The call centre staff have been told what's wrong.
They will call back in an hour, after they figure out what we just told them.
So far with my father in law moving his phone to #iinet
Your sim card has not been activated.
*log in to activate online*
Email: Your sim card is activated.
Email: Your sim card is not activated.
*phone call to activate sim card*
Your sim card is activated.
*put sim card in phone*
You can't make calls because your sim card is not activated. Try calling the tech support people who told you last night that they had activated it. You'll probably need a phone for this.
TPG Telecom and Optus have signed an innovative regional network-sharing agreement to more than double our mobile network reach.
For customers across Vodafone, TPG, iiNet, Lebara, and Felix, this means more coverage in thousands of towns and communities which were outside of the respective carriers footprints
#iiNet have given up on trying to fix my mum's internet problems and just suggest we cancel and try somewhere else.
Like, they ran out of things to try to get it to work and just shrugged.
(It's a weird problem, see https://aus.social/@screw_dog/112048032434379493)
Mother is having genuinely interesting/weird problem with her #iiNet wireless internet.
All sites load fine *except* Gmail. All other Google services are fine, including the account page but Gmail just won't load, eventually browser gives up with timeout/connection refused/whatever.
Same result with multiple Google accounts, several devices and several different browsers. Router configuration has been tested and same with replacement router.
In private browsing, the Gmail authentication prompt loads but then nothing beyond that with same result.
Wondering WTH it could be...
Advice/suggestions welcome
Mum is having strange internet problem. She has non-NBN wireless from iiNet and everything seems to work fine except for some Google authentication.
All websites work fine, apps work fine, even Google maps, news, etc load fine. But Gmail just doesn't load. Loading from a private tab gets as far as authentication and then just doesn't load - eventually getting "server refused connection".
The same thing happens on her laptop (Chrome on Linux Mint), her phone (Safari on iPhone), and my phone (Chrome on Pixel 7). Factory reset of router made no difference, as did changing the DNS servers on the router.
iiNet support are supposed to get back to me but it makes no sense to me. Suggestions?
Client Info
Server: https://mastodon.social
Version: 2025.07
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