Oh noes! Optus just got "slapped" with a bunch of "recommendations." How will they ever recover from this?
#Optus
Very literally, for half a million #Optus customers: no one is coming to rescue you. 😬 #australia #telco #TripleZero https://rssfeed.media/@abcfeeds/115648916294345627
Optus investigating ‘significant’ outage in Frankston and the Mornington Peninsula
More than 14,000 Optus customers south-east of Melbourne have lost service, with the telco warning calls to emergency…
#NewsBeep #News #Headlines #AU #Australia #MorningtonPeninsula #optus #Outage #phone #Telecommunications
https://www.newsbeep.com/272684/
I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
#bigdata
@backupbear the #3Gshutdown in #Australia including the #IMEI firewall is just nuts.
- Or do the 3 big telcos (#Vodafone, #Telstra & #Optus) expect tourists to buy a phone just for their stay?
Also the fact that there was no testing number (i.e. 999 or 112 or 911) to verify functionality is the stupidest thing ever - ESPECHALLY IN AUSTRALIA where there's way too much dangerous shit, way too long distances in the countryside and help is way too hard to come by…
- Shit like this is why #Germany idn't going to shut down #2G anytime soon (espechally since #eCall & #CellBroadcast rely on it!) and merely frequency allocations have been reduced instead to enshure rudimentary connectivity of #EmergencyServices...
Not shure if @BNetzA took the "New Zealand Approach" and permits shutdown of non-emergency calls in case of disasters and telling people to use #SMS for sending "pings" to loved ones as to not impede rescue efforts necessitating emergency voice calling.
Is there anyone at #Optus at all these days?
I used the contact funtions on their website which was a chatbot, after explaining what I needed it said it would go find an adult, so please wait.
No one came.
The only other option was a send us a message type thing, although this was specifically for financial difficulties. My issue is they keep trying to direct debit my account wrong one day, send a "it failed we will try again in two days" text, which they do correctly the second attempt and life goes on until the same thing the next month. So not exactly a financial issue. But I'm out of options.
Needless to say it's been three weeks and nothing.
Translation: Hi there,
It's your good buddies at Optus here.
Your thank you gift is waiting.
No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.
And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.
And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.
No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.
So we took a bucket of money from them in exchange for spamming our customers with a text message.
You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.
We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.
I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.
And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).
#Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly
!["Hi there,
"Your thank you gift is waiting. We've partnered with Perplexity, an AI-powered search engine, to give you 12 months free of Perplexity Pro (RRP $300).
"Use promo code [...] to activate your free subscription and join thousands of Optus customers enjoying unlimited access to the latest AI models, image generation, and more."](https://files.mastodon.social/cache/media_attachments/files/115/496/795/157/522/540/original/79990184f8706b48.png)
Australia politics live: Liberals under pressure after Nationals abandon net zero target; Labor spruiks rise in bulk-billing GPs https://www.theguardian.com/australia-news/live/2025/nov/03/australia-politics-live-nationals-net-zero-liberals-labor-bulk-billing-optus-sussan-ley-anthony-albanese-question-time #Australianpolitics #AnthonyAlbanese #Australianews #Nationalparty #Climatecrisis #Liberalparty #Laborparty #SussanLey #Health #Optus
Australian executives don’t deserve big bonuses. It’s time to end the cult of the CEO | John Quiggin https://www.theguardian.com/commentisfree/2025/oct/23/australian-executives-dont-deserve-big-bonuses-end-ceo-cult #Australianews #Privatisation #Executivepay #Business #Qantas #Optus
@SuperMoosie yeah, it was terrible, rushed legislation. there was no way #Telstra could test which version was on each handset and whether it would use VoLTE for 000 or not.
And tbh, as the networks changed the rules I would have expected them to issue like-for-like updated models to be certain their customers could make 000 calls. But hey, I don't write the laws.
#Optus didn't even train their support people when they started blocking handsets. I spent four hours on the phone with them trying to get them to confirm why a handset was blocked.
Your #esim transfer experience is entirely dependent on your network provider, especially when your esim transfer fails, AND if that network provider happens to be #optus .. may the good Lord give you the patience because minutes and hours without a working mobile service feels like months ð
Rant over.... social.lol
Your #esim transfer experience is entirely dependent on your network provider, especially when your esim transfer fails, AND if that network provider happens to be #optus .. may the good Lord give you the patience because minutes and hours without a working mobile service feels like months 😔
Rant over.
Have a great #sunday
The view from Grogs
https://live.australiainstitute.org.au/2025/10/parliament-live-senate-estimates-gets-underway-all-the-days-events-as-it-happens/
Of course, this is the expected outcomes with every public infrastructure (Telecom sale) sold to the private sector. Falling service standards and profit taking priorities as long as profits are to be had, else the service tanks and privateers pull out without penalties.
#StateCapture #PrivatisationRuins #NeoliberalEconomics #ShortTermGains #LongTermFailures #InUnity #PublicInfrastructure #Optus #000Fiasco
More Optus triple-0 call failures on new dates, customers reveal
Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods…
#NewsBeep #News #Headlines #AU #Australia #Emergencycall #optus #triple-zero
https://www.newsbeep.com/167377/
Australien 🇦🇺: Schon wieder Notruf-Probleme bei Provider #Optus | heise online https://www.heise.de/news/Australien-Schon-wieder-Notruf-Probleme-bei-Provider-Optus-10673420.html
Apparently #Optus outsources some or all of its digital telephony to #Infosys, and from Infosys we have this:
"Infosys leverages AI to create an "AI-powered core" that helps prioritize and execute digital transformation initiatives, which can include the modernization of a company's telephony systems. "
And we have this:
15 Aug 2025
"Indian company Infosys has entered into a joint venture with Australian telco Telstra through the acquisition of a 75% stake in Versent Group"
Coincidence? Does anyone know more on this?
#TripleZero
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