#Ticketing

GfacilityGfacility
2026-02-05

gfacility.com/facility-helpdes

Gfacility provides a smart facility management help desk for London businesses, streamlining maintenance requests, asset tracking, and service workflows. The cloud platform enables real-time ticketing, faster resolution, and better control across buildings and workplaces in 2026.

DeskDaydeskday
2026-01-30

Most MSPs don’t stay on legacy PSAs because they love them. They stay because switching feels risky. Modern service desks cut clicks, unify conversations, and give time back.

That’s the real upgrade.

deskday.com/

2026-01-28

Live Nation Legal Chief Denies Ticketmaster Colludes With Resellers at Tense Senate Hearing

fed.brid.gy/r/https://www.bill

DeskDaydeskday
2026-01-27

Xero integration is now live in DeskDay 💜

Tickets, invoices, and payments finally stay in sync. No manual reconciliation. No second-guessing what’s paid.

👉 deskday.com/xero-integration/

2026-01-22

Hệ thống ticket AI với mức phí cố định $49/tháng (không tính theo agent) đang được kiểm chứng. So với mô hình $15‑55/agent, nó tích hợp Gmail/Outlook, học từ tài liệu công ty, tự động giải đáp câu hỏi lặp lại (WISMO, trả hàng, chính sách) và chuyển sang nhân viên khi cần. Mục tiêu: shopify nhỏ, doanh nghiệp <10 người. Các bạn nghĩ mức giá cố định có ưu thế? Tin tưởng AI trong hỗ trợ đầu tiên? Tính năng nào là quyết định? #AI #Ticketing #SaaS #AIHelpdesk #CôngNghệ #HỗTrợ #Shopify #DoanhNghiệpNhỏ

CLondoner92 (New Account)CLondoner92@mastodonapp.uk
2026-01-22

#Transport for #London has awarded Indra Group a new seven-year contract to operate and develop its revenue collection systems, including Oyster and #contactless #ticketing, with options to extend the deal. Indra will be responsible for the operation, maintenance and expansion of the system, as well as managing the Oyster retail network. More than 90 per cent of Tube and bus journeys are now paid for using Oyster or contactless, with pay as you go contactless set to expand to more stations across the southeast by 2026. The contract also includes plans to modernise the 20-year-old Oyster system, potentially introducing account-based ticketing and new digital features. Indra will work with #TfL and partners to ensure a smooth transition from current operator Cubic, with some staff transferring. The contract is valued at £587.6 million and began on 15 January 2026.
tfl-newsroom.prgloo.com/news/t

A row of silver ticket barriers at a London Underground station, with a person in a dark jacket and blue jeans standing beside them.

TfL ImageA person's hand holds a smartphone against a yellow Oyster card reader on a London bus to make a contactless payment.

TfL Image
DeskDaydeskday
2026-01-21

If AI needs you to rebuild your stack, it’s not helping. Real AI fits how your service desk already works.

Here’s how DeskDay does it.

👉 deskday.com/how-can-msps-lever

Railpagerailpage
2026-01-21

Transport for London makes Oyster card announcement dlvr.it/TQTgF7

Vibewire Magazinevibewire@mastodon.au
2026-01-21

Transport for London makes Oyster card announcement dlvr.it/TQTftc #Network #RailNews #Ticketing #TransportforLondon

CLondoner92 (New Account)CLondoner92@mastodonapp.uk
2026-01-21

Minister for #Transport Darragh O’Brien has opened Indra Group’s new #Dublin headquarters, marking a major step for the company’s operations in #Ireland. The Heuston South Quarter office will serve as the hub for the Next Generation #Ticketing (NGT) programme, a nationwide modernisation of public transport payment systems. NGT, replacing the Leap Card, will allow contactless payment via bank cards, mobile phones, and smart devices, initially in Dublin, before expanding nationwide. The project will upgrade thousands of validators and gates and create around 40 jobs. The system is set to launch in 2028, maintaining existing fares and passes throughout the transition.
nationaltransport.ie/news/mini

A cover page titled "What is Next Generation Ticketing? The future of ticketing on public transport." The central image depicts a person’s hand holding a smartphone, with a glowing, holographic digital ticket floating above the screen. This digital card features icons for BUS, LUAS, and DART next to a contactless symbol, representing a unified approach to urban travel.

The lower portion of the cover displays the BusConnects logo set against a contemporary design of teal and navy blue curves and a pixelated, data-style pattern. The background consists of a stylised, blurred view of a transport carriage, evoking a sense of modern, technology-led innovation in public services.An information flyer from the National Transport Authority (NTA) in Ireland titled "Overview," detailing the "Next Generation Ticketing" (NGT) project. The text explains that NGT will replace the legacy Leap Card system, allowing passengers to pay for bus, Luas, and train journeys by tapping bank cards, mobile phones, or smart devices. It notes that while work is progressing, the system is expected to benefit customers by 2028.

A second section titled "What will NGT mean for customers?" lists benefits including streamlined fare collection, quicker boarding, and a guarantee of the lowest available fare. Digital illustrations on the right show a contactless bank card, a plus symbol, and a smartphone, positioned above a circular "tick" icon representing speed and efficiency. The flyer features blue and teal geometric patterns at the top and bottom.An informational graphic titled "How are we implementing NGT?" detailing the rollout of a new nationwide transport ticketing system for Ireland. The text explains that the National Transport Authority (NTA) has partnered with Indra Sistemas S.A. to design and build the system, starting with a first phase in the Greater Dublin Area. This involves replacing thousands of ticket machines, validators, and gates across buses, Luas stops, and Irish Rail stations with a modern cloud-hosted, Account-Based Ticketing (ABT) system.

The lower half of the graphic discusses project complexities, such as the massive national footprint across all subsidised transport modes and the need for "Concurrent Operations." This requires running the old Leap card system and the new NGT system simultaneously during transitional phases to ensure customers can always pay their fares. Simple blue and white icons represent buses, trams, trains, contactless payments, and the TFI Leap card.An informational infographic titled "System Design" and "When will I be able pay my fare with my phone?" regarding the Next Generation Ticketing (NGT) project for Irish public transport. The top section explains that ticketing software is moving to a cloud-hosted environment and must meet strict Payment Card Industry Data Security Standards (PCI DSS) to ensure secure bank card transactions and data protection.

The lower section outlines the rollout timeline, featuring a calendar icon for 2027. It states that new validators will be installed for testing in 2027, maintaining compatibility with existing Leap Cards and Free Travel Passes. By 2028, contactless payments via mobile phone and bank cards are expected to be available on Luas and Dublin city bus services, extending to DART and rail services in the Greater Dublin Area by the end of that year.
DeskDaydeskday
2026-01-20

Forcing users to change how they talk breaks trust. Running two systems breaks teams.

DeskDay keeps chat, email, web, mobile, and Teams in one thread. One ticket. No lost context.

deskday.com/it-connect/

2026-01-19

🛠️ Doanh nghiệp SMB (130+ người dùng, 30 nhân viên hỗ trợ) đang dùng Zendesk nhưng chi phí cao. Đang tìm giải pháp thay thế với báo cáo & tự động hoá tốt: Zoho Desk (hỗ trợ nhập dữ liệu từ Zendesk), Freshdesk (giá hợp lý) và Monday Service (ITSM tích hợp). Các bạn dùng công cụ nào? #ticketing #SMB #Zendesk #ZohoDesk #Freshdesk #Monday.com #côngcụhỗtrợ #quảntrịthôngtin

reddit.com/r/SaaS/comments/1qh

DeskDaydeskday
2026-01-15

MSPs don’t outgrow tools. They outgrow the gaps between them.

DeskDay + @LevelRMM turns devices, tickets, and customers into one story, so techs fix faster and leaders see clearly.

deskday.com/level-rmm-integrat

🇺🇦🇪🇺 cweickhmanncweickhmann@qoto.org
2026-01-08

Beobachtung:
* DB App am Nachmittag bietet RMV #Tageskarten an.
* DB App um 8h20 bietet keine RMV Tageskarten an.
* Tageskarte kostet am RMV Automaten vor 8h30 6,00€ und danach nur 5,70€.

Kann es sein, dass das gesamte #Ticketing des #RMV und/oder anderer Verkehrsverbünde kaputt und ungetestet ist? Uff.

#öpnv #HeiligesÖpnvReichDoitscherNation

2026-01-07

@VCDeV Sei es wie hier beim #Ticketing oder bereits bei der #Angebotsplanung. Die lokale Fokussierung im #ÖPNV zieht irsinnige Hürden nach sich.
Man stelle sich vor, bei der Fahrt mit dem Auto über die Grenze ginge die asphaltierte Straße plötzlich in einen Feldweg über, es müssten andere Reifen aufgezogen werden oder das Fahrzeug sei nicht mehr zugelassen.

Hier braucht es bspw. einen grundsätzlichen Bundestarif, der in solchen Fällen im Hintergrund greift und einfache Mobilität ermöglicht.

Thomasthoja
2026-01-05

Apropos oder :
Wer als Freies- oder Amateurtheater ein datesparsames und freies Ticketingesystem sucht, bei dem man auch noch die Kontakte zu den Kunden selbst verwalten kann. Der sollte sich yesticket.org/ anschauen. Entstanden aus der Improthetaer-Comunity und nicht Gewinn orientiert. Super Projekt!

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