Founder B2B SaaS đang tìm kiếm cách đo lường hiệu suất đội ngũ CS. Họ muốn tìm các chỉ số dẫn dắt để phát hiện sớm tài khoản có nguy cơ, vì NPS, CSAT và Tỷ lệ rời bỏ đều quá trễ. Đặc biệt quan tâm đến các nhóm CS từ xa. Bạn có gợi ý gì?
#SaaS #B2BSaaS #CustomerSuccess #CSM #LeadingIndicators #CustomerRetention
#SaaSViệtNam #ChămSócKháchHàng #GiữChânKháchHàng #ChỉSốDẫnDắt #HiệuSuấtĐộiNgũ
https://www.reddit.com/r/SaaS/comments/1pzvn8e/b2b_saas_founders_how_do_you_measure_customer/
With the right leading indicators, I can confidently predict whether a project will succeed or fail. #ProjectManagement #LeadingIndicators
https://bit.ly/4dbB412
It took years to understand leading indicators. Before then, it felt like “trusting my gut.” There were times when I just knew something was off, but I couldn’t pinpoint it. #ProjectManagement #LeadingIndicators
https://bit.ly/4dbB412
11 "leading indicators," preconditions and attributes that set you up for success. #CareerDevelopment #LeadingIndicators
https://bit.ly/4dbB412
Leading indicators help you predict the future. If you identify the right leading indicators, you can predict just about anything. #ProjectManagement #LeadingIndicators
https://bit.ly/4dbB412
We don't create leading indicators so that we have pretty numbers on a dashboard.
Read more 👉 https://lttr.ai/AYrAW
#KPI #Thinkydoers #OKRs #LeadingIndicators #SpecialGuest #InternationalRescueCommittee
Leading indicators help you predict the future. If you identify the right leading indicators, you can predict just about anything. #succeed #indicators #leadingindicators #CareerDevelopment
https://bit.ly/4e1QpT8
French #ConsumerSpending (MoM) (Jul): Increased by 0.3%, below the expected 0.4%, but up from the previous -0.6%. #France #EUR
Swiss KOF #LeadingIndicators (Aug): Increased to 101.6, surpassing both the consensus and previous value of 100.6. #Switzerland #KOF #CHF
Working back from your ‘why' and other pro tips for creating leading indicators.
Read more 👉 https://lttr.ai/AWD3R
#KPI #Thinkydoers #OKRs #LeadingIndicators #SpecialGuest #InternationalRescueCommittee
🎢 6/8: Leading Stocks Behavior
Observing how leading stocks perform during these periods can also signal whether the market is nearing a bottom. Strong performances can precede broader market recoveries. #LeadingIndicators
The dwindling of Seed Stocks and the lack of sufficient #Pollinators are (key) #LeadingIndicators of the effects which the #ClimateEmergency has borne us. More obvious ones are #Wildfires, #Drought, #Hurricanes, #HeatDomes, etc. We will soon experience the #ClimateApocalypse if we continue to igrnore them.
A Quest Inspired by the Pandemic Seed Shortage and a ‘Primal Fear’ https://www.nytimes.com/2023/08/30/realestate/seed-shortage-jennifer-jewell.html?smid=tw-share
