I attended Microsoft Finland "Business x AI" hybrid conference about #LLMs and #GenerativeAI today. It seems they are putting a lot of effort in helping businesses understand the change and take the opportunities available. It's a clear win-win situation of course.
They had invited many prominent speakers each with their own subjective view point to #LargeLanguageModel #chatbots. Quite a lot of businesses have taken #GitHub #CoPilot into use, and are also starting to use similar co-pilots on #Office365 products, especially on #Outlook and #Excel, where there are clear and easy #productivity gains to be achieved.
Since this is just an early phase of the transformation which will touch every business, every part of the society, few companies have yet integrated these capabilities in a major fashion into their internal tools and offerings.
Chatbots will definitely form a new sales and service provisioning channel which might well replace traditional channels of web and mobile apps, as users and companies will rather delegate the use of these services to their own assistants and chatbots.
It is very important to start moving in this change.
#MicrosoftTaitojaTyöelämään #PracticalAI