Commence CRM’s Ticket Management System simplifies customer support. Easily assign, track, and resolve tickets with real-time visibility. Enhance service efficiency, reduce response times, and improve client satisfaction through a centralised helpdesk solution built for growing teams. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #HelpdeskSoftware #CommenceCRM

Commence's Ticket Management System streamlines customer support by centralizing service requests from various channels—email, phone, live chat, and social media—into a unified CRM platform. This system enables efficient ticket creation, tracking, escalation, and resolution, enhancing team collaboration and customer satisfaction. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #CRM #CommenceCRM #CustomerService #BusinessEfficiency #SupportAutomation

How To Update Information Into Multiple Tickets In Odoo

Discover a simple way to update information across multiple tickets in Odoo. This feature helps support teams save time by applying changes in bulk, ensuring consistency and better ticket management. Streamline your helpdesk operations with this powerful functionality.

Watch Now: https://youtu.be/noLH8HZw7UE

#Odoo #OdooHelpdesk #TicketManagement #OdooSupport #OdooFeatures #OdooTips #OdooHelpdeskTickets #OdooBulkUpdate #BusinessManagement

How To Manage And Work In Helpdesk In Odoo ?

Discover how to efficiently manage Helpdesk operations in Odoo! This video walks you through the complete workflow — from ticket creation to assignment, customer portal interaction, SLA management, and closing tickets.

Watch Now: https://youtu.be/yuhBVGyiIb0

#OdooHelpdesk #OdooSupport #OdooTutorial #HelpdeskOdoo #CustomerSupport #OdooPortal #TicketManagement #OdooApps #Devintellecs #OdooERP #OdooWorkflow

🛠️ Need a transparent, flexible way to manage internal requests, without switching tools?

Many teams in the public sector already use OpenProject for ticket management:
– Work packages as tickets
– Custom fields and workflows
– Internal comments (Enterprise)
– Agile boards for better overview

Learn more about how it works in practice:
🔗 https://www.openproject.org/blog/openproject-for-ticketing-management/

#OpenSource #ProjectManagement #PublicSector #TaskManagement #OpenProject #TicketManagement

Manage customer support efficiently with Commence’s ticket management system. Track, prioritize, and resolve service requests quickly to improve customer satisfaction. The platform helps support teams collaborate seamlessly, ensuring no ticket goes unresolved. Perfect for businesses aiming to enhance service quality and response times. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #HelpdeskSoftware #ServiceManagement #SupportAutomation

🔁 Need consistent task titles across all your projects?

With #OpenProject 16.0, admins using the Enterprise edition can define custom subject patterns – and work package subjects are generated automatically. No more manual naming, no more confusion.🏖️

👉 Learn more in this article, published as a preview in February: https://www.openproject.org/blog/automatically-generated-work-package-subjects/

#TaskManagement #OpenSource #TicketManagement #WorkPackages #ProjectManagement

Enhance customer support with Commence CRM’s ticket management system. Track, manage, and resolve service issues quickly for better client satisfaction. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #CRMSoftware #HelpDeskTools #CommenceCRM

🏛️ Municipalities across 🇪🇺 Europe struggle with internal coordination, complaints & maintenance — especially when relying on emails and spreadsheets.

Our new blog post shows how OpenProject is used as a digital ticket system in the public sector, based on the example of a 🇩🇪 German city administration:

🔗 https://www.openproject.org/blog/ticket-management-city-administration/

#OpenProject #PublicSector #DigitalAdministration #TicketManagement #OpenSource

Streamline support with powerful ticket management software! Track, prioritize, and resolve customer inquiries efficiently. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #HelpdeskSoftware #ITSolutions

An die Menschen, die Erfahrungen mit dem Einsatz von pretix:

Worauf muss bei der Einrichtung einer produktiven Pretix-Umgebung gerade in Hinblick auf Anbindung von Bezahlplattformen (hier SEPA-Lastschrift, Vorkasse, giropay) beachtet werden?

Kann Giropay nur via Stripe oder payPal angebunden werden?

:boost_ok:

#pretix #eventmanagement #tickets #ticketmanagement #conferences #opensource #floss #foss

Chatwoot is an open source customer relationship platform for ticket management across various channels

Chatwoot is an open source alternative to Intercom, Zendesk, Salesforce Service Cloud, and other proprietary communications platforms.

Chatwoot supports a wide range of platforms as messaging Channels (including website widgets, Facebook, Twitter, WhatsApp, email, and others). Integration Webhooks allows you to integrate Chatwoot into external systems so that it can send out relevant information.

Chatwoot has an integrated dashboard that gives a birds-eye view of the most important metrics, like total messages, response times, resolution times, etc.

See Try Chatwoot, an open source customer relationship platform

#technology #opensource #CRM #ticketmanagement #Chatwood

Imagem/foto

> Chatwoot is an open source customer relationship platform built with Ruby and Vue.js. It was written from scratch to allow customer-relations teams to build end-to-end platforms for ticket management and support. This article looks at Chatwoot's architecture, installation, and key features. Chatwoot's architecture Chatwoot requires the following components to function properly:
https://matomo.gadgeteer.co.za/piwik.php?idsite=1&rec=1&url=https%3A%2F%2Fgadgeteer.co.za%2Fchatwoot-is-an-open-source-customer-relationship-platform-for-ticket-management-across-various-channels%2F%3Fpk_campaign%3Dfeed%26pk_kwd%3Dchatwoot-is-an-open-source-customer-relationship-platform-for-ticket-management-across-various-channels&action_name=Chatwoot+is+an+open+source+customer+relationship+platform+for+ticket+management+across+various+channels&urlref=https%3A%2F%2Fgadgeteer.co.za%2Ffeed%2F

https://opensource.com/article/21/6/chatwoot https://squeet.me/objects/962c3e10828cf6316746fcc1b6dabdfd8f7c6a83

Chatwoot is an open source customer relationship platform for ticket management across various channels https://hub.vilarejo.pro.br/item/e2ce39d7-919a-44b4-9616-d7eb411b74f1