Still down! Cloudflare crash tied to a single file gone wrong
Cloudflare’s overnight outage was caused by an internal configuration failure rooted in aging internet infrastructure rather than a malicious attack, industry analysts said Wednesday.
Gartner reported that the disruption, which triggered widespread HTTP 500 errors, aligned with operational missteps seen in other hyperscale cloud providers over the past decade.
The outage began shortly before midday UTC and lasted around seven and a half hours, taking down major platforms such as X, ChatGPT, and League of Legends.
It also disrupted traffic systems in New Jersey and several municipal services in New York, with similar problems emerging in other regions.
Cloudflare initially described the event as an internal service degradation and later identified a configuration file as the source of the breakdown.
The file, designed to manage threat traffic, grew larger than expected and caused a crash in software that handles key services.
The company stressed that there was no indication of an attack and apologized to customers while services were restored.
Cybersecurity experts said the incident underscored the fragility of underlying internet systems that still depend on decades old technology, particularly DNS infrastructure.
Analysts warned organizations not to overreact by attempting costly architectural changes, noting that outages are unavoidable and occur across all major cloud providers.
Instead, they advised businesses to focus on resilience for their most critical systems.
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