The other sideproject is also moving along: re-introducing last centuries communication technologie to our home.
Where Can IVR Improve Customer Interactions in Call Centers?
👉Read more: https://crmtech.hashnode.dev/where-can-ivr-improve-customer-interactions-in-call-centers
#IVR #CallCenter #CustomerExperience #Automation #CX #Telephony #SmartRouting #VoiceTechnology #CustomerSupport #ContactCenter
Tìm giải pháp điện thoại đáng tin cậy cho tích hợp Salesforce? Các công cụ hiện tại thường có độ trễ hoặc làm hỏng lịch sử cuộc gọi. #Salesforce #TíchHợpĐiệnThoại #Telephony #Integration #SaaS #PhầnMềmĐiệnToán #TíchHợpDoanhNghiệp
https://www.reddit.com/r/SaaS/comments/1oo49gh/reliable_telephony_for_salesforce_integration/
Hey hey UK #VOIP and #telephony nerds, etc...
Looking for a multi-line phone (ideally also text messaging) service in the UK that is well suited for embedding into existing custom software. Ideally fairly high-level embeddability, "widget"-like say (so we can put "make phone call" or "send text" in a customer profile, say)... though being able to poke/monitor it via API, maybe get push notifications, etc, would also be good. Requirements are pretty loose at the moment... just what we don't want is some isolated black box that only works inside its own app/portal.
Think "building your own customer support helpdesk" ... though where phone/text comms are more an "on the side" than core functionality.
Top Countries Using VoipTower Services
UK, Canada, Germany, India, and Poland remain the most connected regions.
Businesses choose them for reliability, infrastructure, and stable call quality.
One Number, Multiple Connections
VoipTower’s multichannel routing allows teams to answer multiple calls on one number.
It’s scalable, efficient, and built for businesses that value fast communication.
#VoipTower #Telephony #businesscommunication #VoIP #SIPTrunking #businesstools
welp. my phone bricked.
fuck it.
I need help. #AskFedi
Can I get #WayDroid (#Android #LineageOS) to use my phone number somehow for calls and everything? Is there a service for this?
Do you use your #Linux / #Fedora laptop for #telephony?
Related to this, if anyone has a v.90 digital-end modems (T1/v.35/etc. interface on one side, bank of modems inside, demodulated serial out in some form on the other) for a price that doesn't require that I'm going to set up an ISP and make money off it in 1998 (looking at you, large auction site), I'm interested. #modem #retrocomputing #telephony
Reading further down the page I realise the experimental calling in Delta Chat only works if one of the people making the call uses a Chatmail server. If everyone is using standard email servers, no dice. That's disappointing.
But still, it's a prototype. Great that it's working at all. Perhaps solutions can be found for initiating calls over bog standard web servers? Anyone out there well versed in online telephony protocols?
A while back I suggested creating a P2P voice/ video calling feature for Delta Chat. Well, good news everyone! #TIL something along those lines has been developed, and is in active testing for a future release;
https://support.delta.chat/t/help-testing-upcoming-delta-chat-release-with-calls/4220
Great work @delta devs!
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Reset a ShoreTel phone handset to factory settings | https://techygeekshome.info/reset-shoretel-phone-handset-to-factory/?fsp_sid=5863 | #Guide #refresh #Shoretel #Telephony
https://techygeekshome.info/reset-shoretel-phone-handset-to-factory/?fsp_sid=5863
Reset a ShoreTel phone handset to factory settings | https://techygeekshome.info/reset-shoretel-phone-handset-to-factory/?fsp_sid=5862 | #Guide #refresh #Shoretel #Telephony
https://techygeekshome.info/reset-shoretel-phone-handset-to-factory/?fsp_sid=5862
#Kamailio Developers Meeting, Dec 8-9, 2025, in Dusseldorf, Germany: https://www.kamailio.org/w/developers-meeting/ #opensource #sip #voip #telephony #volte #vonr #webrtc
---------- Forwarded message ----------
Date: Sun, 19 Oct 2025 22:31:47 +0000
From: joe_z
Subject: Retro Repair Roundup Interview
The #Shadytel Midwest group and friends (my helpers and I) who run the#VCFMW telephone network are being interviewed live tonight at 7PM central for the Retro Repair Roundup podcast.
Here is the link anybody wants to watch:
https://www.youtube.com/watch?v=jN19uL_3hyk
[Update: likely going with Spintel]
What are people doing for mobile phone service these days? I could barely make a call on Telstra (Boost) in the middle of Canberra. It renews in 3 days for $300/year. Can I do better?
Needs to work in Canberra and Narooma, advantage of Telstra is "unmetered" Apple Music but other than that I need about 10gb of data a month... but I never thought that calls working correctly would be the deciding factor.
⚠️ CRITICAL: ICTBroadcast autodialer (≤7.4) faces active unauth RCE—BROADCAST cookie exploited for remote shell access (CVE-2025-2611). ~200 exposed; no patch yet. Restrict access & monitor for threats. https://radar.offseq.com/threat/hackers-target-ictbroadcast-servers-via-cookie-exp-e3a2b978 #OffSeq #infosec #RCE #telephony