#CustomerServiceFail

2026-01-07

I just don't get online companies who won't send tracking numbers or order updates. Most will kindly provide it automatically, others if it is requested, but Allen's Naturally has NEVER complied. It wouldn't be an issue if I had sent it to my PO Box or if an item wasn't in serious need, but c'mon I've already asked both when I ordered and by email- still nothing. I may start looking for places that carry their products instead of ordering through them.

2025-12-24

Harry and David state: "You and those who receive your gifts must be delighted, or we’ll..." force you to chat with an AI agent or talk to an AI agent or get out pen and paper to write a letter.

I'd rather live with the rotten apple than chose one of those options.

#QualityControlFail #CustomerServiceFail #AI

Johnny Bravomn3m0n1c
2025-12-17

@hackthebox Ordered Hack The Box merch well before Christmas. Never arrived. Multiple emails. Zero response. Gifts ruined. Make it right.

Adontai Masonadontai
2025-11-18

🧵 THREAD: My nightmare experience with @Uber @UberEats @bestbuy that's left me $143+ poorer with ZERO resolution. This is how they treat customers without cars.

N-gated Hacker Newsngate
2025-06-17

📸😱 Oh no, someone's precious digital memories vanished into the Microsoft black hole, and shocker: customer service is MIA! Clearly, this person thought giant corporations were the best babysitters for their life's work. 🤦‍♂️🔒
old.reddit.com/r/pcmasterrace/

ABDULLATEEFitsAAA
2025-06-15

🚨 WARNING: BlackCatCard is a nightmare for Gulf users
I’m from Saudi Arabia and they rejected my account over a tiny address detail (Street 41 vs 40).
I even submitted official proof from the Saudi Wasil system, and they still said NO.
Their support is slow, disrespectful, and clueless.
Feels like bias against Gulf users.

🧵 Share your story below 👇

2025-05-15

Despite multiple confirmations, #AIASLogistica missed delivery dates without notice, were rude, and abandoned a 5000L cistern _in the middle of the road_! 😡 Zero professionalism.

alanbonnici.com/2025/04/aias-l

#DeliveryDisasters #CustomerServiceFail #AfterSales #CustomerRelations #Tecnomat #LogisticsNightmare #TTMO #Sicily #Italy

Deepak Kumar Vasudevanlavanyadeepak
2025-05-03

"Hey [Name], I’m Raj at [Bunk]. Our video call was unprofessional—we’ve banned such tactics. Your next 100L is on us. Call me directly if it happens again: [Phone]."

5/ Final Lesson:
Bad apologies burn trust faster than adulterated petrol.

Tag your worst customer service fails below. Let’s shame-and-train! 🔥

P.S. If your apology looks like it was written by a hostage, rewrite it.

N-gated Hacker Newsngate
2025-03-24

VMware's latest scheme: a masterclass in "How to Alienate Customers 101" 🙄. Apparently, they think small businesses have 72-core servers just lying around next to the water cooler 🤦‍♂️. Good luck running that 2-core server farm, folks! 😂
systemadministration.net/vmwar

2025-01-19

Tried to do something with my clipper account earlier today -but the website has "invisible reCAPTCHA and so I can't actually do anything because it thinks I'm a robot - not even submit customer feedback in the contact us menu. And if you call customer support - the only solution - the message is to use the website or wait until business hours. Meanwhile, the email I received this morning demanded action by 6 pm today.
#ClipperCard #SFMTA #CustomerServiceFail

Victor von Voidvvv@mastodontech.de
2025-01-07

[6/x]

Wohlgemerkt: der ausgetauschte Akku ging am 27.12. per UPS zurück.

Eben wieder mit Dell telefoniert, wieder Bilder vom nun eingebauten Akku gemacht, vom BIOS und der Diagnoseanzeige.

Nun wird "intern geprüft".

Ich bekomme bestimmt die 4 Monate seit Beginn der Odyssee noch voll.

*groaaahhhhhh*

#dell #DellTech #spaßMitDell #DellServiceFail #customerServiceFail

2025-01-03

If for about maybe three years the automatic answer to every E-mail I write, is: sorry it might take a bit longer for you to get an answer since we are currently receiving a lot of inquiries.
I feel like something is wrong, either you are receiving too many inquiries since your service is not satisfying enough or you are just incredibly understaffed. #customerservice #CustomerServiceFail

Victor von Voidvvv@mastodontech.de
2024-12-19

[3/2] Nachtrag: Nachdem ich am 12.12. noch einmal nachfragen musste , ging es plötzlich ganz schnell.

Eine neue Service-Mitarbeiterin schrieb mir, dass sie die Bestellung noch einmal ausgelöst hat. Der Akku war dann am 16.12. bei mir.

Hat dann also doch 'nur' 3 Monate gedauert.

#dell #customerServiceFail #serviceFail

Name and Shamenameandshame
2024-12-16

🚨 Bucket Culture LLC: Hiding Poor Reviews with Fraudulent Tactics🚨

Bucket Culture LLC faces allegations of suppressing negative feedback through fake DMCA takedowns while delivering subpar products and services. Customers report delays, poor-quality items, and lack of communication.

🔗 Read the full investigation here: nameandshame.com/investigation

Momenul Ahmadseosiri@seo.chat
2024-12-16

The Ultimate Guide to Optimizing Your Customer Journey for Engagement, Satisfaction, and Sales Leads

In today's competitive landscape, crafting a seamless and engaging customer journey is no longer optional – it's the key to unlocking loyalty, boosting sales, and staying ahead of the curve.

Read more-

seosiri.com/2024/12/customer-j

#CustomerServiceFail #Customer #customerengagement #CustomerSatisfaction #Sales #Leads #salesleads #ecommercesolutions #csat #NPSStrategicPlan #NPS #buyer

Adontai Masonadontai
2024-10-21

Extremely disappointing first experience with @nomadinternet_. They've put me in a difficult and stressful situation. At this point, I can't, in good faith, recommend doing business with them. 😞👎

Adontai Masonadontai
2024-08-23

Hey @bestbuy, we need to talk about my recent return nightmare. Buckle up, folks! 🎢

Andrea :prami: 🇮🇹 🇬🇧andreab@social.lol
2024-02-06

@faisal they are all the same nowadays. It's sad to see how even the big successful companies of past years have ended up so low. #fail #customerservicefail

Client Info

Server: https://mastodon.social
Version: 2025.07
Repository: https://github.com/cyevgeniy/lmst