Assisting communities to advocate for equitable walkability
Title slide showing Prof Thompson, Gisele & Nyota, and Jennifer.
On 31 October 2024, UNSW Impact@BE (Built Environment) held a webinar featuring:
- Susan Thompson – Professor of Planning, Associate Director (Healthy Built Environments), City Futures Research Centre @ ADA, UNSW.
- Gisele Mesnage – Gisele is blind and her bestie is her guide dog Nyota (which means star, like a guiding star). One of Gisele’s passions is digital accessibility. Gisele also advocates for improved walkability in our cities.
- Jennifer Moon – Guide Dogs NSW/ACT – Social Change team
Session description
The session’s goal was to share how research can be used to support local advocacy – in this case, focusing on equitable walkability for health and wellbeing. This case study involved UNSW research teams writing to council to support better improvements.
At the centre of this specific issue is the design of pedestrian crossings using current urban design trends which alter or eliminate traditional wayfinding cues. This is especially problematic for vision impaired pedestrians.
The experience of crossing roads
Gisele shared how she grew up in a very busy place with no pedestrian crossings / markings. She joined Ashfield Council’s Access committee – to try and campaign to get a crossing. It has taken 14 years to this week to get the first foundations for a crossing!
She described her process of crossing a road. Either
- listen for the tick tick tick sound
- or
- if it’s a zebra crossing – hear / feel the traffic flow and wait for a gap.
If there is a kerb ramp crossing, this is perfect – it is easy to manage, down the slope, stop, cross the road space, and then go back up the slope to the footpath.
However, with new technology and design standards, there are new challenges.
- With flush (continuous) crossings, guide dogs cannot pick out the edge of the footpath vs road (and won’t stop)
- With silent electric cars, it is difficult to hear them.
Gisele described the frustration of a new “fully accessible” park built in Ashfield, but with no crossings to get to the park. She was part of a campaign creating stop signs to help improve access to the park.
Gisele Mesnage, a blind Ashfield resident with hearing loss who lives at Cardinal Freeman Retirement Village with her guide dog Nyota, told
City Hub that she has significant difficulties even accessing the park due to a lack of zebra crossings in the surrounding areas.
(City Hub, 2023)Other aspects were discussed:
- Digital accessibility – Computers can be difficult for low-vision users
- Luminence contrast (the amount of light reflected from a darker vs lighter building element) can be more effective for a majority of the population, more so than tactile ground surface indicators
- Guide dogs are trained to go around overhanging branches but it can be hard.
- Street design is based on eye contact, but how does that work if you cannot see?
- Designs these days often have no definite “shorelines” (visible edges). 10km shared speed zones with electric vehicles that cannot be heard.
- The cognitive load required to move around this world is immense. The safer it is to move around, the lighter that load is and give people much more capacity to live their lives.
- These issues are increasingly faced by older people, people who can be fearful of going for a walk – because of fast escooters and unpredictable movement on footpath – and the fear of injury. More and more people making these decisions of “I’m not going to go walking any more” is detrimental for physical health, increasing risk for cancers, diabetes, and mental health.
- Light rail is particularly scary – if you couldn’t see and had to rely on 500mm of tactile indicators to stop and make a decision – how safe would you feel? (Sydney’s New Light Rail Causes Concerns Among Disability Groups, 2019)
Image showing the danger of flush light rail crossings with only tactiles for warning. How would you feel?
As beautiful as the dogs are, they’re not magic carpet rides. It’s not “take me to uni”, you have to know where you are.
How universal design can assist
Blind vs Low vision demographics via
Vision Australia’s survey (1145 participants)
- There are many more low-vision people than blind.
- Ageing generally causes low-vision and we all age!
The panel made it clear that they are not against active transport, but want to focus on creating better solutions and designs that make everyone feel safe.
If you design your environment well, you should be able to design OUT tactile ground indicators.
Design should be intuitive for all people to navigate – not rely on tactiles.
Infrastructure needs to include co-design with diverse groups of people to ensure it works for everyone.
Understanding that flush crossings help accommodate people in wheelchairs and with prams, and despite e-micromobility (eg. e-scooters) causing trip hazards to people, it is not to say we don’t have mobility devices. There are lots of fantastic arguments for sustainability.
But we have to think more broadly. What is the objective? It is not about pitting group vs group. What is our goal and how can we achieve that via equitable and inclusive design?
We all have the same objective – move independently and be healthy – if we have the same objective, we should be able to find an inclusive solution. There has to be a universal solution. It takes time.
A blurry screenshot of the presenters on the day
The Royal National Institute of Blind People aligns with Guide Dogs NSW/ACT in calling for
- more contrasting (luminence contrasting) designs
- more consistent use of tactiles in all areas to provide more advance warning (noting that tactiles are only useful if they are consistent across people’s journeys and can be confusing in what they indicate – edge? stairs? road?)
- clear separation of people walking from other forms of micromobility and vehicles.
Takeaways
The main footpath issues for people with low-vision or blind, with or without guide dogs:
* Emerging issues (not reported before 2015)
(HVMB = Hostile Vehicle Mitigation Bollards)
Even the researchers were alarmed by the amount of people that reported issues with continuous, at-grade crossings:
How can we work together?
Gisele’s slide showing tips on how the community can advocate for better designs
The new Australian Design Rule (ADR) will require new electric, hybrid and hydrogen fuel cell cars, trucks and buses to be fitted with an AVAS from November 2025.
On a side note, I’m actually currently participating in Transport for NSW’s design project to create a new Acoustic Vehicle Alerting System (AVAS) sound for Zero Emission Buses (ZEBs / electric buses) operating in NSW. It’s been really interesting, so far we’ve been tested for / asked about:
- directional listening
- pleasantness of sound
- distinction with various background sounds (beach, traffic, crowds)
The final sound will be broadcast from external speakers at the front of the bus and change tone as speed changes. Participants have included people walking, blind people and with low-vision, people cycling, bus drivers, bus operators, residents living near bus stops, and passengers.
Brainstorming at the AVAS workshop
International Day of People with Disability – 3 Dec 2024
Did you know we are in the midst of the Choose Inclusion campaign – Week 3’s focus was Inclusive Access – towards International Day of People with Disability 2024?
https://www.youtube.com/watch?v=A0rLKe6B6j8
For more information about creating a more inclusive world for walking and wheeling, see the Centre for Universal Design Australia (CUDA).
We are also aware of various research programme’s including UTS’ bionic glasses research, ARIA.
WalkSydney’s role
We wish there were more adequate solutions available to solve these challenges of universal urban design to accommodate all users.
Designers, advocates, and community members must continue to advocate for ALL users, and continue listening and learning about challenges, desires and barriers experienced by other community members.
WalkSydney are following all these developments closely and urge designers to include the process of co-design with relevant user groups as a critical part of the process. Overall we again acknowledge that at the end of the day, the frequent reason crossings are unsafe is the motor vehicles, and the ongoing assumption of unaware car drivers as a fixed threat is often leaning into the motornormativity of our world. After all, why should the onus be on blind people to navigate a road crossing safely, and not on sighted car drivers to travel at a safe speed and look out for pedestrians? We recognise the importance of good design to make crossing easier for both parties, but must remember which one is responsible for the danger.
#blind #builtEnvironment #continuousFootpaths #design #footpaths #lowVision #safety #sydney #universalDesign #unsw #walking