#CSuite

Brian Greenberg :verified:brian_greenberg@infosec.exchange
2025-09-17

For years, customer experience has been trapped in departmental silos. But the data is clear, companies where the C-suite actively treats CX as a growth lever significantly outperform their peers. This is about embedding the customer's perspective into every strategic decision, not surface level satisfaction scores.
When CX is owned at the top, it transforms from a reactive support function into a proactive engine for loyalty and growth. Making customer data and feedback accessible to every team is the first step, so that everyone understands the direct impact of their work.
TL;DR
💡 Treat CX as a strategic growth driver, not a cost.
📈 Strong CX performance is rewarded by investors.
📊 Transparent customer data helps all departments.
🤝 Unexpected value builds the relational competence that creates loyalty.
ceoworld.biz/2025/09/17/custom
#CustomerExperience #Leadership #Growth #CSuite

@infosec_jcp 🐈🃏 done differentlyinfosec_jcp@infosec.exchange
2025-04-29

When you hear the words ' #AIFirst ' .....

That means the #csuite that said IT is going to do layoffs. 💯

☮ ♥ ♬ 🧑‍💻peterrenshaw@ioc.exchange
2025-03-27

“Australian #companies are jostling to fill this year’s hottest new #CSuite position – the CAIOS (chief artificial intelligence officerS)🤪🤣☺️, or head of #AI.”

When AI EFFs up in Australia, you can blame CAIOS …

<archive.md/OMqRQ> / <afr.com/work-and-careers/caree> (paywall)

“Australian companies are jostling to fill this year’s hottest new C-suite position – the CAIOS (chief artificial intelligence officerS), or head of #AI.”

An article in the AFR today.
N Jay Sorensennjsorensen
2024-11-03

🗣️ Language is key for C-suite leaders! General Mills CCO Jano Cabrera says mastering the language of your stakeholders is crucial for connection & impact. 🌍 prdaily.com/general-mills-cco-

2024-10-30

The C-suite is presumably where the hospital does the C-sections. #buzzword #csuite

New England Product Groupnepg@c.im
2024-10-16

A Deep Dive discussion about my new book Choosing the Right Product Expert for Your Company. For a limited time you can get a free copy of the book on the New England Product Group website at ne-pg.com/book

You can listen to the Deep Dive discussion here: youtu.be/iqsfkLDzZ-A

#productmanagement #consulting #consultant #Fractional #Executive #CPO #FractionalExecutive #InterimExecutive #InterimManagement #Advisor #csuite #founder #startups #startup #scaleup #productdevelopment #book #ebook #guide #author #podcast

2024-10-04

#Cybersecurity #Disinformation October 4th:

For the #Csuite: Your organization is very likely to experience a cybersecurity event due to an action or lack of action taken by an employee. To minimize this risk, lay everyone off. Your shareholders will reward you for such forward thinking.

I'm posting "disinformation" every weekday this month to both highlight the bad advice that is sometimes offered as cybersecurity information, and to laugh at some of our collective bad habits in cybersecurity.

Emply high-end looking office space with very impersonal and wide open work spaces.
Kevin Dominik Kortekdkorte@fosstodon.org
2024-08-21

At least by one measure, cybersecurity excecutives have reached the C-Suit. They are personally the target of cyberattacks just as much as any exec.
#cybersecurity #csuite
securitymagazine.com/articles/

Manoah Consultingmanoahconsulting
2024-08-15

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