Thrilled to share that my chapter "Using #LibCal Seats to Better Serve Students" is now available in #OpenAccess.
In book "Changing Information Services and User Experiences" (2026), we explore how the #LibCalSeats booking system at #ULiège #Library evolved from a pandemic response into a valued service that improves #studentexperience, supports equitable access to study space, and highlights the power of user-centred innovation in #academiclibraries.



