#Usability, so wichtig:
Gerade bei #Lidl gelernt, dass #SB-Kasse daran scheitert, Pfandbons auszuzahlen (aber es steht nirgends). Wenn ihr Arbeitsplätze retten wollt, könnt ihr das ja mal testen:
Das EC-Karten-Display der SB-Kasse begrüßt euch mit dem Hinweis: "Hier bei Lidl problemlos Bargeld abheben". Toll.
Bon eingescannt, dann kam große Warnung auf dem Hauptbildschirm... Fehler, Kassenbetreuer kommt gleich. Person aus Büro stornierte dann -55 Cent. Mensch an Kasse zahlte Bargeld aus.
So the AGOV login form wants you to type your e-mail address every time (they explicitly disable autocomplete).
I'm much too lazy for that, so here's a small userscript to fix the form: https://code.ott.net/userscripts/downloads/agov-enable-autocompletion-latest.user.js
You'll need to quickly re-focus the input field for it to work but still better than typing.
This is going to save me a few seconds each time I log in. I reckon I should break even in about 10'000 years, totally worth it.
#Development #Guidelines
Tiny screens, big impact · The forgotten art of developing for feature phones https://ilo.im/165fja
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#Mobile #FeaturePhones #Usability #Accessibility #Website #Design #WebDesign #Browser #WebDev #Frontend
#Design #Approaches
Design patterns for AI interfaces · A simple approach to designing AI experiences https://ilo.im/165drm
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#AI #Chats #Usability #DesignPatterns #ConversationalDesign #ProductDesign #UxDesign #UiDesign #WebDesign
#Design #Guidelines
UX design for left-handed people · How to include the 10% who are left-handed https://ilo.im/165dro
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#Inclusion #LeftHanders #Accessibility #Usability #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign
The Invisible Nightmare
https://shkspr.mobi/blog/2013/07/the-invisible-nightmare/
It rather sounds like the title of a Doctor Who story from the late 1970s, doesn't it?
But it's a term that I think we're going to be hearing a lot of in the future.
Jake Levine recently wrote an excellent post on apps which don't require any interaction. It's not quite as crazy as it sounds - the interfaceless application - but refers to a class of program where the only interaction is in the act of being notified.
The examples given are fairly obvious in retrospect - an app whose only function is to play a sound when it's about to rain, an exercise app which notifies you once per day about how many calories you've used.
We see these a lot with SMS alerts - e.g. a notification to say your credit card has been used. Automated emails from services which tell us what our website stats are for the month.
There is a risk that we get overwhelmed by these notifications. Not just through Fear Of Missing Out - but just through the sheer volume. I'm sure we've all gone through periods of unsubscribing from every bloody newsletter which has flooded our inbox.
That's a fairly visible nightmare. It's what happens next which scares me.
Invisible Apps
Are there apps which you use, silently making changes, and you're not even aware of them? Of course!
On a prosaic level, there's the app which automatically adjusts your screen's brightness. The app monitors the ambient light and silently adjusts the screen so it is readable. It never pops up and says "Hey! I just changed the screen - keep this brightness? Y/N" It just plods along.
We are surrounded by devices passively collecting information, and then making autonomous decisions.
Can we ever know why those decisions are made? Can we understand and - more importantly - correct their mistakes?
Google Now scans my inbox and occasionally alerts me when it thinks I'm about to miss a flight. Handy - but creepy. It would be trivial for it to see my calendar for tomorrow, see that there's bad traffic, and autonomously decide to set my alarm clock app to wake me half-an-hour earlier than usual.
That's... good. Probably. In an ideal world where Google Now is 100% confident that I'm not taking the bus, or had decided to cancel, or any one of a hundred other variables that may impact the decision making process.
Your phone could look at your temperature, your hormone levels, shopping habits and correctly conclude you're pregnant. Is it acceptable if your phone refuses to let you order a glass of wine? What if it automatically tells your friends to cancel your joint sky-diving lesson?
As we move more of our life into digital services, it's temping to think of our phone as a latter day butler. A silent presence, looking over our shoulder, getting us out of scrapes and - somehow - always knowing when to call us a taxi home.
It's possible that the level of artificial intelligence needed to do this in a useful way may arise - I'm not confident of seeing that any time soon. Having a butler that is continuously intervening - and is often wrong about its interventions - would be supremely distressing.
A Malicious Siri
Do we need protecting from autonomous robots making important decisions for us?
Take, for example, your credit score. There are thousands of software processes which are automatically looking at your spending, your saving, how quickly you pay back debt, and a hundred other facets of your life. All of which builds up to create a credit score - essentially a quantified risk profile. If your score is too low - no mortgage for you.
What are the systems which decide these scores? Are they accurate? Do they have bugs? Are they the same systems which gave a clean bill of health to Lehman Brothers?
Imagine your phone realises that it's in a noisy environment - so switches from silent mode to loud mode. Useful, unless you're in a cinema and receive a call during the emotional dénouement.
Worse, could our "faithful companions" be actively working against us?
Imagine Amazon released "Percy The Personal Shopper". A smart software agent which would do your shopping for you - picking out the latest fashions in the correct sizes, recommending books you'll just love! What could be better? (Assuming he is smart enough to understand your sarcasm and doesn't automatically order you 3 tons of potatoes.)
But, of course, Percy doesn't work for you. He works for Amazon. He isn't suggesting clothes you'll like - he's suggesting clothes which are taking up space in Amazon's warehouse, or perhaps those which have a high profit margin.
Your exercise scheduler (Free! Sponsored by Nike!) automatically arranges tennis matches for you against better players who just happen to have a Nike racket.
Your calendar automatically sends your grandmother flowers on her birthday. It doesn't know she died and you just keep the reminder in your calendar as a memento.
Taking Control
Automatic decision making is a fascinating branch of artificial intelligence. It won't be long before Google Now and Siri really do start taking actions for us in the background rather than simply notifying us.
How do we stop these invisible systems from tormenting us with their ill-informed - but well intended - actions?
Mit #AI #Bots deine #UX #Prozesse smarter machen ...
Am 16.7. um 18 Uhr zeigt dir der Arbeitskreis KI
wie DSGVO-safe KI, smarte Prompts & Chatbots in der Praxis funktionieren.
Interaktiv. Online. Für alle, die UX besser machen wollen.
👉 https://germanupa.de/veranstaltungen/veranstaltungskalender/der-arbeitskreis-laedt-ein-ux-knowledge-bots-mit-victoria
#Usability #UXcommunity
@rob
"OK - I understand that you carefully went through life and de-Googled, ponied up all your money for Proton, run Arch Linux, etc. etc."
Didn't really #deGoogle my life. I use a #Samsung device with the default OS on it, so...
I don't pay for #Proton
FYI, #Linux is not bad at all.
#Don't believe I'm like the ones on #PrivacyGuides and the likes. No, I try (and often find) a balance between #privacy, #security and #usability.
I am not that kind of extreme guy who doesn't even want to hear about #GoogleCrap, #MicrosoftCrap, #MetaCrap and the others.
#Usability #Accessibility #ScreenReaders #CSS #HTML #WAVE
Part 3
Fourth concern: skipped header levels. How disruptive is this for screen-readers?
I've tried CSS-modifying header formatting, but discovered that cell phones ignore this. Example: Each page has a ~logo, consisting of a head and subhead. The subhead works best stepped two sizes down from the head. Thus, I've defined h2 as smaller than h3 . . . but my subhead looms on cell phones.
Alternately, I could make the subhead h3, but then WAVE squawks because I've skipped a level.
Thoughts? I'm happy to hear about standards, and I'm equally happy to hear what works for individual mastodoners.
I don't know how many local visually impaired people will want my services, but regardless, it seems stinky to omit them from my potential customers.
Many thanks.
Responding to user pushback, Apple tones down the intensity of the Liquid Glass effect, making the translucent, glass-like elements in navigation bars and certain apps less pronounced.
https://www.theapplepost.com/2025/07/07/68703/apple-tones-down-liquid-glass-effect-in-ios-26-beta-3/
Responding to user pushback, Apple tones down the intensity of the Liquid Glass effect, making the translucent, glass-like elements in navigation bars and certain apps less pronounced.
℅ @techpresso.bsky.social
#a11y #design #usability #LiquidGlass
Apple tones down Liquid Glass ...
A FAQ is a failure to anticipate or incorporate user needs into the information design of a website.
Is there a way - via userscript or settings - to make the scrollbars in the #Mastodon web UI more prominent? The automatically minimizing and then disappearing scrollbars are a pain for me. #usability #BoostsAreAppreciated
Interesting #usability story with this chocolate bar that was not supposed to taste good
#Apple has #toneddown the #LiquidGlass design in #iOS26 beta 3, addressing #usercomplaints about #readability. The changes, which include a more solid white #navigationbar in Apple Music and #darkerbackgrounds for #notifications, aim to improve #usability. https://techcrunch.com/2025/07/07/ios-26-beta-3-dials-back-liquid-glass/?eicker.news #tech #media #news
#Design #Approaches
User-friendly forms with layered drawers · Where forms get complex, drawers simplify the path https://ilo.im/1653v5
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#Forms #Drawers #Interactivity #Usability #UserResearch #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign
Just launched my little website apktalks.in ROAST IT.
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#buildinpublic #UI #UX #UIUX #Design #BuildInPublicDesign #UIUXDesign #UserInterface #UserExperience #ProductDesign #WebDesign #AppDesign #UIdesign #UXdesign #DesignThinking #DesignProcess #DesignCommunity #DesignLife #FutureofDesign #DesignInspiration #DigitalDesign #InteractionDesign #Prototyping #Wireframing #Usability #CreativeDesign #DesignUpdates #DesignJourney #IndieHacker #StartupDesign
I proposed a feature for #openwebui: voice differentiation for agents (they call them models, somehow)
Possibilities: QR codes, AR links, bookmarks for elderly users — voice-first UX without barriers.
I proposed a feature for #openwebui: a URL param to launch directly into Voice Mode, no clicks needed.
Possibilities: QR codes, AR links, bookmarks for elderly users — voice-first UX without barriers.
Retirement-Tech: Digitale Helfer für Menschen ab 65 - Retirement-Tech steht erst am Anfang. Mit dem Rentenintritt der Babyboomer könnte die Nachfrage nach technischen Lösungen weiter steigen. KI-basierte Assistenten und Robotik gewinnen an Bedeutung. Doch wer zahlt für den KI-gesteuerten Pflegeroboter und digitale Dienste? Nina Müller in der FAZ (€)
Meine Praxis-Erfahrung: Viele Ältere sind heute online und auf dem Smartphone hoffnungslos überfordert #Usability
https://www.faz.net/pro/digitalwirtschaft/transformation/retirement-tech-digitale-helfer-fuer-menschen-ab-65-werden-unverzichtbar-110539461.html
