#ResearchOps

2025-06-10

🔥 UX #Research im Scale-up - mittendrin statt nur dabei!

Was passiert, wenn Research nicht „begleitet“, sondern das Produkt direkt mitgestaltet?

Brigitte Ringbauer (Staff UX Researcher @ sevdesk) teilt genau diese Insights aus dem Daily Business von Scale-ups in unserem nächsten UX Chat:

📅 17. Juni
🕑 18-19 Uhr, via Zoom

👉 germanupa.de/veranstaltungen/v

#UXchat #ResearchOps #Usability

2025-03-23
Here's my case study on the ResearchOps work I led at an EdTech company to achieve a 66% boost in data-based decision-making. It includes actionable tips for scaling research across teams!

https://alexandrapometko.com/researchOps

#researchops #productdesign #ux #uxdesign
Rob Whiting 📓whitingx@mastodon.cloud
2025-02-11

The #ResearchOps Maturity Matrix from Rally UXR.

“… to provide #ReOps professionals with a framework specific to your unique challenges and workflows. This model helps teams assess their current state, identify opportunities for growth, and take actionable steps toward operational excellence. ”

rallyuxr.com/post/introducing-

rallyuxr.com/reops-maturity-ma

2024-09-24

Hmmm... looking out for products that best combine the capabilities of HotJar and Lyssna... any recommendations more than welcome!

2024-07-18
2024-06-11

Von Ups zu Ops: Erfahre von Anne Görs, wie ResearchOps Einzel-Researcher und Teams unterstützen kann. Einblick in leefs CX, Prozesse & Best Practices. Jetzt anmelden!

#UXChat #ResearchOps #UserResearch #DesignOps #DevOps #UXDesign #Produktentwicklung #leefsCX

2024-06-01

Anybody else out there using #Linux as their everyday driver for #UX and #UXresearch work? Having just got a 'new' (refurbished Dell) laptop I've installed #Ubuntu - which I've been using for years for home use. But with more or less *everything* now cloud-based or available on linux (e.g. Figma) I can't really see any reason why not? Most of my colleagues are on Macs, so it's always cross-platform anyhow.
Are there any key 'killer' applications (it used to be the Adobe suite, but I haven't used that in years) that you can't run in linux? Thoughts?

(And before you ask - yes, I've used and very much appreciated, Linux Mint, Elementary OS, and other distros. I think they're all great.)
#foss #opensource #uxdesign #design #humancentereddesign #humancentreddesign #research #ResearchOps

ubuntu.com/desktop

2024-03-24

I tagged research data over multiple years.

There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…

As time passed, some of the qualitative data became quantitative as the sample size grew.

2024-03-23

I did user research on an Agile team for a few years. I tagged ALL observations, not just those about any sprint's key questions.

As the product team evolved its focus, I was able to slice and dice my data to answer questions we hadn't yet formally asked.

Each time, I could leapfrog the first study into informed follow-up studies.

In the long run, extra Time Tagging = Time Saved when starting a new product direction.

Rob Whiting 📓whitingx@mastodon.cloud
2024-01-17

InsightOut - an upcoming #Conference organised by Dovetail taking place in-person (in #SanFrancisco) and remotely.

ℹ Info: dovetail.com/insightout/

🎟 Tickets: dovetail.com/insightout/ticket

#ProductDesign
#ResearchRepo
#ResearchOps

Adrian Howardadrianh
2023-10-07

New issue of Quiet Stories is out on Monday!

Still time to subscribe and read the last issue which pointed to some great articles on The Futures Wheel, , Using to ignite your Practice, Charrettes, and more!

👇🏻

mailchi.mp/a66dc424665d/quiet-

Adrian Howardadrianh
2023-09-25

Quiet Stories 153: The Futures Wheel, , Using to ignite your Practice, Charrettes, and more

mailchi.mp/a66dc424665d/quiet-

Rob Whiting 📓whitingx@mastodon.cloud
2023-09-07

1️⃣ ⚡️ Working with a multinational energy company on implementing foundational Research Operation (#ResearchOps) functions to support activities run across multiple regions.

2️⃣ 🌱 Working with Department for Environment, Food and Rural Affairs / Defra digital, data and technology on a project looking at waste reduction and the #CircularEconomy.

Rob Whiting 📓whitingx@mastodon.cloud
2023-07-19

After finishing a project with a ⚡️ major multinational company where I helped put in place some foundational ⚙️ #ResearchOps structures and processes - I’m now looking for my next #Contract role.

If you’re looking for #UX #Research or #ResearchOps support across a range of sectors, it would be great to talk. 🙂

Rob Whiting 📓whitingx@mastodon.cloud
2023-07-08

I've noticed on a few recent #ResearchOps related projects with clients—when reviewing 🔀 process flows—they often don't include decision 🔛 gates.

The stages in the #Research process where a Go/No Go/Defer decision can be made to ensure the research is still of value.

Knowing when not to conduct research is as important as knowing when it is essential.

Knowing when not to conduct research is as important as knowing when it is essential.
Rob Whiting 📓whitingx@mastodon.cloud
2023-07-05

Another few days on-site with a client delivering training, mentoring and #UX #Research Team support as part of a #ResearchOps project.

Always good to work with new people but, as always, happy to be returning 🏡 home to #Yorkshire. 🙂

A view of Beverley from the Westwood common.
Rob Whiting 📓whitingx@mastodon.cloud
2023-06-02

A really interesting look at how the RNID have been building, structuring and developing their #UX #Research User Insights 🗄 Library.

medium.com/rnid/developing-a-u

^ via RNID's @Katie_Popple

… along with great #ResearchRepo/#UX #Research #Library resources like the one from @hackneycouncil ⤵️

research.localgov.digital/

Great to see more of this work being put out in the open for others to learn from and make use of. 🙂

#ResearchOps

Rob Whiting 📓whitingx@mastodon.cloud
2023-04-11

After working with a great Team on a flagship Government 🌱 #Environment/♻️ #CircularEconomy project, I’m now looking for my next role.

I’ve;

• Grown/Led a UCD/Research Team.
• Helped define a set of ethical, participant focused #ResearchOps procedures.
• Successfully helped navigate a GDS Service Standards Assessments.
• Helped launch a live Government service.

If you're looking for a Lead/Senior Researcher/Designer with experience across the 🏛 Public and 🏢 Private sectors, let's talk.

2023-01-04

Hi, I've just finally picked a server, and now it is #introduction time for me 👋
I'm a connector - of people, data, concepts. Perpetually learning, trying, at times very trying :)

Into #UX #ResearchOps #SocialSciences #SocialJustice #equity #feminism #writing
living on unceded palawa lands as a #AuADHD cishet middle class middle age white woman with 2 teens.
Strong opinions, loosely held!

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