#EndUsers

N-gated Hacker Newsngate
2025-06-11

In today's thrilling episode of "Buzzword Bingo," we've learned that are not just real, they're โœจ0-clickโœจ miracles that apparently transform humans into 'end users' who need to "securely adopt" what is already leaking data like a sieve. ๐Ÿš€ Rest assured, the Agentic AI Revolution is here to protect you from... itself? ๐Ÿคฆโ€โ™‚๏ธ
aim.security/lp/aim-labs-echol

ใ€ฯ˜ใ€‘qyd0ro@mastodon.xyz
2024-10-15

@TomLarrow not to mention that it #free's us all - #devs and #endUsers - of the #toxicity that process creates within any #tired, #stressed and/or #wornOut #community! #mentalHealth (and #wellbeing) should always walk hand-in-hand with any #human #activity and #interaction IMHO.

2024-08-01

The best #technology is transparent w/ Rumee Singh, #ceo #cofounder.

Great technology and solutions shouldn't need end-users to understand what's under the hood. It should provide value, solve a problem, and Just Work(TM).

podbite.link/bites/the-best-te

๐Ÿ“บ / ๐Ÿ“ป: link.chtbl.com/steampowered ๐ŸŒ: steampoweredshow.com/shows/rum

#usability #accessibility #technology #solutions #EndUsers

2024-07-19

@msdropbear42 `we` as in paid IT staff, don't 'do' this to other people, most of it is corporate management mindset/incompetence run riot.

That said, all you can do is support alternative options, and keep in mind that #Windows #EndUsers did not expect this and had it foisted upon them by #ITManagers that drank the #Microshaft coolaid.

I'd gladly reach out and help the user as they're the ones that need the support, however .. it's not 'their' PC that #Crowdsrike has borked, in this instance, but their service providers boxen.

Maybe next time a #Linux or #FOSS user reaches out offers those poor souls help, they'll listen more closely. We can only hope they understand, it's just different, not hard.

Fishytrtmn
2024-06-06

The only thing you should ever assume about your end users is that they'll use your software however the hell they want.

A pizza box with the humorous instruction: "Open box before eating pizza." Text above the image reads: "Every time I write documentation."
Dark Photon Studioshanesemler@metalhead.club
2024-05-24

All #tech services are only going to get worse. There is little incentive to make good products. The goal of #techstartups is to get good enough reviews to sell out to a bigger company, they only have to appeal to reviewers and insiders. Established services, like #Google, are a #monopoly and only exist to make shareholders happy, not #endusers. End users are the third class citizens of the tech world. 1/2

2024-03-12

In the initial phase of the , user requirements were identified to comprehend the pilot areas and gauge satisfaction with the solution among . To achieve this, interviews were organized between technical partners and the Consortium's end users.

๐Ÿ‘€ You can learn about the interview outputs in this article:
tema-project.eu/articles/stori

skuaskua
2023-09-11

@Nonog
LOL
It is what? 30 years since Windows 3.1?
And this is being suggested as a way forward?

Are the authors seriously saying that designers and developers should pay attention to ?

Software companies, designers and developers have fucked us over for decades.
Where is the financial incentive for them to change?

2023-09-10

This is something I wrote a while back, but it is still true now as it was then.

We're Going On A Requirements Hunt!
(With apologies to Michael Rosen)

We're going on a Requirements Hunt.
We're going to catch a full one!
We're not scared.

grimthorpe.github.io/Requireme

#endusers #softwareDesign #development

2023-09-08

Did a feature you love disappear from your Free Software project of choice? Before kicking up a fuss on Reddit, read this.

I think that KDEโ€™s track record shows that devs do not remove stuff just because. Quite the contrary.

But sometimes things do get removed (the desktop cube? grouping apps in one window?) and often it is because or the feature is unmaintained, been so for a while and starting to suffer from bit-rot; or because it is built on some old technology that cannot be replicated in the new environment without a complete rewrite.

In both cases, the reason a feature does not get re-implemented boils down to a lack of resources: the people who could do the job, canโ€™t because there are so many other things to do, many of which are vital to the survival of the overall project.

Fortunately, the solution is simple: do your part.

KDE is a porous, grassroots and welcoming community. Join the us and become part of the effort to build one of the largest and most diverse collections of end user, publicly-owned, free software projects in existence.

I know, I know: โ€œbut I canโ€™t codeโ€, etc., etc. But there are many things you can do to help. You can help organise Akademy 2024 for starters. Or you can translate menus and system messages, you can write documentation, paint a wallpaper, design icons, edit videos, support booth staff at events, triage and report bugs, or just donate and contribute to financially supporting devs who still have to hold down pesky day jobs that get in the way of coding for KDEโ€ฆ The list goes on and on.

The point is, regardless of your level of technical knowledge, the more resources you free up elsewhere, the more time the people who do know how to code will have to maintain and translate software and features in the new Plasma 6 environment.

#donations #end-users #kde #open-source

https://quickfix.es/2023/09/bring-back-obscure-feature/

man showing distress
2023-08-10

There is simply nothing more infuriating than trying to remotely support a user who WON'T STOP TOUCHING THE FRIGGIN MOUSE!!!! #fyp #tech #helpdesk #support #endusers #users #ugh

Joerg Jaspert :debian:Ganneff@fulda.social
2023-07-31

Let's try this: Dear #lazyweb / #lazyfedi, what is the current go-to if I have to/want to write application #documentation for #endusers?
It is a #rust application, that does contain a lot of #rustdoc already, but that is very specific to the code, like api/developers doc. It is not end user stuff.

So, what to do? Own branch and something in it, that then gets rendered on a Github-or-similar page? A .md file used with #mkdocs? Using #readthedocs and their #sphinx based setup (also their examples are pretty python related). Somehting else?

I would like to stay as near to the code as I can. *Ideally* it would be rustdoc comments, but that can't be, as that is used for the developers doc already. "Just" a file besides, maybe in doc/ sounds better than whole new branch? Also, would be nice if I do NOT have to learn a complete new markup language.

Any #suggestions?

On the agenda are these topics:
โ˜‘๏ธ #EUDataAct
โ˜‘๏ธ #accessibility for #endusers with #disabilities
โ˜‘๏ธ #regulation in the #digitalera
โ˜‘๏ธ #BEREC working plans 2024

Engage with the top #telecom #experts ๐Ÿ‘‰ register on berec-stakeholder-forum.eu/reg

#networking #Europe #telco

๐Ÿฆ๐Ÿ”—: n.respublicae.eu/BERECeuropaeu

๐Ÿ“ข #MeetAndGreet #BEREC's #EndUsers Working Group Co-chairs Indre Jurgelioniene (#RRT - Rysiu Reguliavimo Tarnyba) and Marina Ljubiฤ‡ Karanoviฤ‡ (@HAKOMsluzbeni) to exchange ideas on #consumer #protection and #telecoms #accessibility for end users with #disabilities

๐Ÿฆ๐Ÿ”—: n.respublicae.eu/BERECeuropaeu

Itamar Medeirosdesignative
2023-02-16

One of the key benefits of in is its ability to foster a more approach to . This approach involves putting the needs of the , or , at the forefront of the process. This helps technical leaders to understand the faced by their customers and solutions that address these issues in a meaningful way. medium.com/@irSodeh/design-thi

Futuristic Robert [KJ5ELX] :donor:0xF21D@infosec.exchange
2023-02-08

For #ITSupport #ITSecurity and #CyberSecurity

Thoughts on dealing with #EndUsers and #EndUser issues:

* You are not better than your end users.
* You are not superior to your end users.
* You are not smarter than your end users.
* If you think you are, re-read this post.

2022-11-16

@seadev it means we have zero trust of end-users, don't let them on or near computers, and suddenly systems are totally secure.

#security #endusers #zerotrust #servicedesk #rtfm #ID10T #PEBKAC

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