"Is there anything else I can help with today?"
Whenever I'm asked a question like this towards the end of a Live Chat, I always throw in a silly little query.
Why?
Because we're human beings, and I like to think we all enjoy a little whimsy from time to time. None of us know what kind of a day the person at the other end is having. A little whimsy can break up the day and put a smile on someone's face.
I've thrown daft questions in at the end of phone calls and live chats like this for years now, and its always been well received. I remember once asking a support rep what doughnuts he preferred and, after laughing, he actually invited me to his office the next time I was passing to enjoy one! Another time, a lady on live chat told me that, "This had brightened up her morning immensely".
So the next time you're talking to a vendor, one of your partners, or a support representative, consider throwing in a little whimsy. I'm sure they'll thank you for it :)
#RelationshipBuilding #MentalHealth #Smiles